Sr. Manager Logistics Operations
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Job Location:
Monthly Salary:
Posted on:
26 days ago
Vacancies:
1 Vacancy
Job Summary
Whats On Your Plate
- Lead Talabat Egypts overall supply ecosystem ensuring a sustainable high-quality and high-performing rider base across the country.
- Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
- Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
- Identify and launch new supply channels such as female riders refugees micro-financing and e-bikes to diversify and sustain fleet growth.
- Manage the full lifecycle of 3PL partnerships from selection and onboarding to performance management and contract renewals.
- Set clear KPIs and SLAs for 3PL partners ensuring compliance efficiency and rider quality.
- Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
- Lead and manage the on-ground operations team to ensure smooth daily operations compliance and service quality.
- Monitor and improve key operational KPIs including rider supply rate EPH order-on-time percentage and churn rate.
- Implement standardized processes and digital tools to enhance control visibility and scalability across operations.
- Coach and develop a high-performing team of managers seniors and specialists across supply 3PLs and operations.
- Foster a culture of accountability collaboration and continuous improvement within the team.
- Work closely with cross-functional teams such as People Finance Commercial and Product to align on strategies and deliverables.
- Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
- Drive automation and technology-enabled initiatives to improve visibility and performance management.
- Oversee equipment management including uniforms delivery boxes and e-bikes to ensure consistent quality and operational standards.
- Ensure adherence to performance KPIs such as supply run rate rider churn and retention 3PL compliance rider NPS EPH and operational coverage.
- Build long-term plans to sustain growth and strengthen Talabats market leadership position.
Additional Information :
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Shipping & Receiving
- Forklift
- Warehouse Management
- Agriculture
- SyteLine
- Warehouse Experience
- Warehouse Distribution Experience
- High-end Sales
- OSHA
- Warehouse Management System
- Supervising Experience
- Logistics
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
