What are we looking for
An Assistant Banquet Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow:
2 - 4 years of experience in a leadership role preferably within a 4 or 5 star category hotel.
Teritary qualification in Hospitality Business or a related field
Strong leadership communication and organisational skills
A hands-on guest-focused approach with a passion for service excellence.
Proficiency in Microsoft Office and familiarity with systems like Delphi OnQ etc.
Knowledge of Responsible Serivce of Alcohol (RSA or LCQ) practices.
Ability to work under pressure and adapt to changing priorities
A collaborative mindset with a strong focus on team development
High attention to detail and proactive approach to problem-solving.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
We are seeking a passionate and driven Assistant Banquet Manager to join our dynamic this role you will support the Banquets Manager in delivering exceptional Conference & Events (C&E) experiences. Youll lead a team of F&B professionals ensuring seamless event execution high service standards and memorable guest experiences.
What will I be doing
As the Assistant Banquet Manager you will be responsible for performing the following tasks to the highest standards:
Leading and motivating the Banquets team to deliver exceptional service
Ensuring all events are executed according to client specifications and Hilton standards
Maintaining high standard in F&B presentation timing and quality
Supervising banquets floor staff setup teas and liaising with AV contractors
Collaborating with departments such as Sales Kitchen Housekeeping and Engineering
Managing stock levels operating expenses and departmental KPIs.
Promoting a culture of up-selling and revenue generation
Ensuring compliance with Hilton brand standards health and safety and HR policies.
Supporting recruitment onboarding training and performance management of team members.
Conducting regular team meetings and fostering a culture of continuous improvement.
Maintaining a visible presence during events and peak periods to support the team and guests.
Acting as an ambassador for Hilton promoting our services and facilities.
Required Experience:
Manager
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.