Application Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In a nutshell
Were looking for a curious tech-savvy Application Specialist to join our forensic software team. Youll support our customers and internal teams by providing expert guidance on our specialised software solutions used in forensic labs DNA analysis and kinship testing. Youll be the go-to person for troubleshooting training documentation and user support helping real-world experts solve crimes more efficiently.
Where will you be based and what business will you support
Youll be based in Dresden supporting our forensic software customers across Europe and collaborating closely with our development product and support teams.
How can you help us
Customer support & troubleshooting
- Act as the first point of contact for software-related queries
- Diagnose issues and guide users toward effective solutions
- Provide expert support to ensure smooth software usage
Training & documentation
- Design and deliver training sessions and webinars for users
- Create clear user-friendly guides and technical documentation
- Help simplify complex features for non-technical audiences
Project & product collaboration
- Contribute domain expertise to product development
- Assist in requirements gathering and project coordination
- Share creative input to improve software functionality and user experience
Qualifications :
Education
- Degree or vocational training in biology biotechnology chemistry or a related scientific field
Experience
- Initial professional experience is welcome but not required we value fresh ideas and enthusiasm
- Prior experience with software tools or digital platforms is a plus.
- Skills & attributes
- Strong analytical thinking and ability to grasp complex topics
- Solution-oriented mindset with a proactive approach to challenges
- Passion for software and digital tools
- Excellent communication skills in German and English
- Willingness to travel occasionally
- Team-oriented and comfortable working across departments
Additional Information :
We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
Weembracediversity!The Eurofins network of companies believes in strength and innovation through diversity being anEqual Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us!We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page: description:Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics and in the support of clinical studies as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 35 years Eurofins has grown from one laboratory in Nantes France to ca. 65000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.
In 2023 Eurofins generated total revenues of EUR 6515 million and has been among the best performing stocks in Europe over the past 20 years.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Laboratory Experience
- SQL
- Accounts Receivable
- .NET
- DICOM
- Cash Application
- Product Demos
- Sonography
- Customer Support
- Medical Imaging
- Technical Support
- Application Support
About Company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eur ... View more
