HealthHuman Services Case Manager II
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Job Location:
Monthly Salary:
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information please visit today!
Summary Statement
Essential Functions
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.
This class is distinguished from a licensed Social Worker as employees do not perform the following duties: diagnose individuals for mental emotional behavioral addictive and/or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code Title 24.
- Interviews client family or professional sources to determine the clients needs for a variety of health and human services which may include employment job search and basic skills remediation.
- Develops a comprehensive cost-effective service plan utilizing in-house sources referrals contracted providers or institutions (Service plans may include job training and employability housing general public assistance in-home services and supports or home-delivered meals de-escalation techniques peer services or skill development).
- Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency; authorizes and recommends necessary changes and adjustments.
- Maintains comprehensive case records summaries statistical and narrative reports and completes required forms.
- Establishes effective working relationships with clients family community and professional sources.
- Provides guidance and relevant information to connect clients with needed services which may include protective adoption and related services.
- Provides information and case coordination on-site via email or telephone to individuals or groups.
- Supplies information and responses to inquiries regarding services for clients family community and government agencies.
- May provide supportive casework to clients prior to during or after hospitalization based on physician diagnosis and recommended treatment.
- Uses automated information systems and computer software to research review evaluate and report on health/human service data.
- Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Health/Human Service Case Manager II
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Six months experience in case management which includes assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.
- Six months experience in making recommendations as part of a clients service plan such as clinical treatment counseling or determining eligibility for health or human services/benefits.
- Six months experience in interpreting laws rules regulations standards policies and procedures.
- Six months experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experience in narrative report writing.
Additional Posting Information
This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employment-based sponsorship.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicableterms and conditions of employment in accordance with Title 29 Chapter 59 and Title 19 Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.
