What are we looking for
Join our Vigilance organization an elite force of cyber security experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring hunting and response service.
Be an integral part of a 24x7 follow-the-sun global SOC and work with key POCs and customers to provide an additional level of security and confidence by leveraging intelligence feeds threat logs and IOCs. Collaborate with our world-class threat team and researchers and various RnD teams as you help shape our product help customers be more secure and introduce yourself to the cyber tech ecosystem.
What will you do
- Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts triage deep dive and come up with proper action items and remediation plans.
- Use multiple sources of data from the customer our intelligence cloud external threat feeds etc.
- Perform proactive hunting for threat data leveraging our deep visibility abilities and proprietary research cloud.
- Work with the customer to follow up on items that require additional investigation.
- Provide Incident follow up & support
- Maintain excellent customer satisfaction through professional proactive and personal service
- Work closely with our research and development team
- Contribute to our knowledge base by creating malware analysis cookbooks and best practices
What experience or knowledge should you bring
- 2 years of experience with Technical Support SOC IR Malware Analysis or IT Security is a must
- Strong network and security knowledge is desired
- Experience with SQL bash python and powershell
- Professional and articulate with excellent written and verbal communication skills
- Ability to multitask and prioritize
- Multi-OS support experience: Windows Mac & Linux (mobile platforms - an advantage)
- Experience with incident response computer forensic investigations or threat hunting is a plus
- Experience with host base (endpoint agent) or sandbox (network-based) security solutions is an advantage
- Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week
Why us
Youll work with talented colleagues from around the world and develop your skills in a dynamic innovative environment. We offer strong career growth opportunities excellent training and a fun collaborative culture.
We also provide a range of benefits to support your success including:
- Restricted Stock Units (RSUs)and participation in ourEmployee Stock Purchase Program
- Comprehensivemedical careas well aslife and disability insurance
- PPK at the highest employer contribution of 4%
- WellnessandWFH allowancesto support your everyday needs
- Flexible Time Offpolicy to recharge when you need it
- Choice of ahigh-end MacBook or Windows laptop plushome office setupsupport
- An additionalVolunteering Dayoff each year and4 Wellness Daysfor self-care and mental health
- Global gender-neutral parental leaveandgrandparent leavefor lifes important moments
- Access to aconfidential Employee Assistance Programoffering mental health support
- Full access to LinkedIn Learning a leading platform for professional development
- Full access to Wellness Coach a mental well-being and fitness app
- Opportunities to connect and grow through ourCompany Inclusion NetworksandMentor Program
Required Experience:
IC
What are we looking forJoin our Vigilance organization an elite force of cyber security experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring hunting and response service.Be an integral part of a 24x7 follow-the-sun glob...
What are we looking for
Join our Vigilance organization an elite force of cyber security experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring hunting and response service.
Be an integral part of a 24x7 follow-the-sun global SOC and work with key POCs and customers to provide an additional level of security and confidence by leveraging intelligence feeds threat logs and IOCs. Collaborate with our world-class threat team and researchers and various RnD teams as you help shape our product help customers be more secure and introduce yourself to the cyber tech ecosystem.
What will you do
- Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts triage deep dive and come up with proper action items and remediation plans.
- Use multiple sources of data from the customer our intelligence cloud external threat feeds etc.
- Perform proactive hunting for threat data leveraging our deep visibility abilities and proprietary research cloud.
- Work with the customer to follow up on items that require additional investigation.
- Provide Incident follow up & support
- Maintain excellent customer satisfaction through professional proactive and personal service
- Work closely with our research and development team
- Contribute to our knowledge base by creating malware analysis cookbooks and best practices
What experience or knowledge should you bring
- 2 years of experience with Technical Support SOC IR Malware Analysis or IT Security is a must
- Strong network and security knowledge is desired
- Experience with SQL bash python and powershell
- Professional and articulate with excellent written and verbal communication skills
- Ability to multitask and prioritize
- Multi-OS support experience: Windows Mac & Linux (mobile platforms - an advantage)
- Experience with incident response computer forensic investigations or threat hunting is a plus
- Experience with host base (endpoint agent) or sandbox (network-based) security solutions is an advantage
- Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week
Why us
Youll work with talented colleagues from around the world and develop your skills in a dynamic innovative environment. We offer strong career growth opportunities excellent training and a fun collaborative culture.
We also provide a range of benefits to support your success including:
- Restricted Stock Units (RSUs)and participation in ourEmployee Stock Purchase Program
- Comprehensivemedical careas well aslife and disability insurance
- PPK at the highest employer contribution of 4%
- WellnessandWFH allowancesto support your everyday needs
- Flexible Time Offpolicy to recharge when you need it
- Choice of ahigh-end MacBook or Windows laptop plushome office setupsupport
- An additionalVolunteering Dayoff each year and4 Wellness Daysfor self-care and mental health
- Global gender-neutral parental leaveandgrandparent leavefor lifes important moments
- Access to aconfidential Employee Assistance Programoffering mental health support
- Full access to LinkedIn Learning a leading platform for professional development
- Full access to Wellness Coach a mental well-being and fitness app
- Opportunities to connect and grow through ourCompany Inclusion NetworksandMentor Program
Required Experience:
IC
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