ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing overunits/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Property Type: Stabilized

Essential Responsibilities:
Performs all sales and leasing activities to achieve the communitys revenue and occupancy goals by greeting and qualifying prospects conducting community tours and showing apartments processing applications credit screening and criminal background checks preparing the lease and move-in package and ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
Stays informed about current market and competitor conditions that may impact the communitys occupancy and sales results develops and implements short- and long-term marketing plans and goals to sustain occupancy and follows the communitys established policies related to concessions specials and other programs to boost occupancy.
Designs and executes marketing activities to create and drive traffic to the community including implementing resident referral and employer outreach programs using internet marketing tools (Craigslist Facebook e-mail and other websites) and following other community-specific marketing plans drives and special programs.
Uses the on-site property management software (OneSite Yardi etc.) to track apartment availability record traffic and leasing activities manage resident and prospect data and capture critical demographic and other information about existing and future residents.
Ensures that the community and show units meet the Companys standards for show quality by daily inspecting the marketing corridor and leasing tour communicating maintenance and upkeep needs to the communitys maintenance team members merchandising and ensuring a physically appealing show unit and/or model and amenities and preparing the leasing office for daily leasing activities.
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail thank-you notes and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Executes and performs activities in support of the communitys lease renewal program by preparing lease renewal letters and packages for residents meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Required Licenses or Certifications:
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions

Incumbents must have valid drivers license to operate a golf cart on property.

Physical Demands:

• Incumbents need to be able to stand walk and/or sit for extended periods of time and bend stoop climb ladders reach carry objects and crawl in confined areas.
• Incumbents must be able to work inside and outside in all weather conditions (rain snow heat hail wind sleet).
• Incumbents must be able to push pull lift carry or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Rare or regular travel may be required to assist other properties as needed attend training classes business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Incumbents must be able to work a flexible work schedule which includes taking call during evenings weekends and holidays.

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