Operations Specialist II- File Room
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Job Location:
Monroe, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
If you want to make valuable contributions to your team and expand your knowledge skills and expertise in Home Lending Operations then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Operations Specialist II- File Intake in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. The File-Intake team within Loan Administration is a critical step before new mortgages can be processed in the next phases and your attention to detail and focus is crucial to maintaining the momentum required to keep mortgage production moving and helps uphold our end to taking care of our customers.
Job responsibilities
- Perform basic clerical tasks such as filing photocopying faxing imaging data entry and open correspondence
- Create and maintain loan files
- Work with the underwriting department
- Provide coverage for any of the support roles as dictated by absences or volume fluctuations
- Monitor and update various system records and credit website
- Communicate with external agents and internal colleagues to resolve issues and discrepancies
- Perform additional duties as assigned
Required qualifications capabilities and skills
- Possess strong attention to detail and excellent problem-solving skills
- Ability to work in a fast-paced environment
- Basic office and computer skills
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
Preferred qualifications capabilities and skills
- Customer service experience
- High school diploma or equivalent
Required Experience:
IC
Key Skills
- Financial Services
- Information Technology
- Cost Control
- Corporate Risk Management
- Law
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
