HR People Advisor
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Job Location:
Parramatta - Australia
Monthly Salary:
$ 99938 - 110271
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Job Summary
Do you want your work to make a difference for NSW
Working with and coordinating corporate and enabling functions that support our vision of creating thriving environments and communities for every generation.
- Support that speaks volumes connecting people to solutionsone call one workflow one conversation at a time! Come and join a friendly collaborative customer focussed HR Advisory team within the People Partner Branch of People Culture and Safety Division for DCCEEW
- Temporary full-time opportunity until 29 January 2027
- Office location Parramatta hybrid working supported
- Salary $99938 - $110271 superannuation depending on knowledge and experience
Our Corporate Services People & Culture team is currently seeking to appoint a HR People Advisor to manage and resolve a broad range of operational human resource issues within a framework of public sector and Department employment legislation awards policies and procedures people strategies and directions. These roles are seen as first point of contact for the People Partner teams for the provision of tier 1 operational HR advice.
About You
You are a dedicated HR professional with a passion for helping people and you have excellent attention to detail. You have proven experience working with workflow management systems to triage analyse and prioritise logged HR enquiries (eg CS Connect) and highly proficient in the use of cloud-based contact centre platforms (e.g. Genesys Cloud CX) to manage and streamline all inbound HR enquiries via phone delivering clear empathetic and solution-focused support to employees and managers. You thrive on providing a responsive and customer-focused service within critical and tight timeframes in a dynamic and changing environment. Your strong communication skills and ability to gain the confidence of various stakeholders will ensure you are a valuable asset in managing diverse requests and high-volume demands. You are proactive in identifying opportunities to improve HR delivery and are skilled at developing reviewing and updating processes and standard operating procedures.
Your comprehensive knowledge and expertise in interpreting and applying legislation awards policies and procedures enables you to provide accurate timely advice to managers and employees. With a keen understanding of operational issues related to employment conditions employee entitlements recruitment and establishment queries and you excel in delivering consistent and effective HR solutions. Using your ability to navigate HRIS systems to provide clear and accurate advice ensures that information requests are met promptly and issues are resolved efficiently.
If you are ready to make a significant impact within the Department of Climate Change Energy the Environment and Water we invite you to bring your expertise and dedication to our team.
Essential Requirements
- Qualification in human resource or related discipline and/or relevant equivalent experience
- Prove experience in use of workflow management systems and cloud-based contact centre platforms
For more information read the full Role Description: HR People Advisor
Who we are
DCCEEW conserves and protects the states natural environment. It manages the NSW national park estate including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.
DCCEEW also ensures sustainable management of water resources across the state to support the environment communities and industry.
We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.
To Apply
If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.
Please also note to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles you need to hold a valid visa giving you permission to work in Australia as required by the role.
Applications close Thursday 6 November 2025 at 11:55PM.
Should you require further information about the role please contact Trish Williams on
Looking for more information or assistance in applying
- Our commitment to a diverse and inclusive workplace.
- How we encourage and support people with disability
- Information and adjustments for individual needs for the recruitment process and the workplace.
If you require an adjustment for your application process please contact our Talent Acquisition Team by emailing or contacting Gemma Battison on(please mention reference number 545880).
If you are an Aboriginal or Torres Strait Islander use ourGuide for Aboriginal Applicants to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.
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Role DescriptionRequired Experience:
Unclear Seniority
Key Skills
- Data Analytics
- Employee Relations
- Succession Planning
- Human Resources Management
- Dayforce
- Conflict Management
- Ceridian
- Benefits Administration
- HRIS
- Peoplesoft
- Human Resources
- Workday
