Partnerships Executive-Europe

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

The role

Partnership Executive Europe

As the Partnership Executive Europe you will support the Senior Partnership Manager to manage regional partners grow and improve the lounge network and provide administrative assistance with our core systems.

The role requires strong organisational and administrative skills the ability to prioritise workloads and to act at pace. The focus will be on relationship management contractual administration Salesforce management and a variety of other ad hoc requests.

Key Responsibilities

Partnership Management Source recruit and onboard new regional partners for lounges EAT outlets and Pre-book and Fast Track locations and account manage existing ones using Salesforce for end-to-end CRM management.

Contract Management Ensure preferential contractual terms are in place manage commercial negotiations following the Collinson Delegation of Authority and utilise the contract management system (CLM).

Content Management Support Manage partners to ensure the integrity and accuracy of partnership content available to the Content Management and Marketing teams.

Support Analysis and Reporting Collate and support the delivery of regular management information reports. Regularly research the market conduct competitor analysis and share key insights with the wider team.

Administration Support the Senior Partnerships Manager Europe with general administrative tasks.

Knowledge Skills and Experience Required

Experience in client-facing account management or partnerships roles

Proficient in Salesforce Excel and Word

Strong organisational and communication skills

Ability to build effective relationships across teams and seniority levels

Creative thinker with a proactive approach

Experience with Tableau and fluency in a European language are desirable

Interest in market trends and the travel industry

Willingness to travel within Europe; regional knowledge desirable

Person Specification

The successful candidate will be proactive and diligent with a positive collaborative attitude. They will be a natural self-starter with ambition enthusiasm and a strong team mindset. The ability to switch between tasks and maintain focus in a dynamic environment is essential.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

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