Family Care Liaison, Emergency, Full Time, Voorhees
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Job Location:
Voorhees, NJ - USA
Monthly Salary:
$ 23 - 35
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.
In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.
Location:
Voorhees - 100 Bowman DriveRemote Type:
On-SiteEmployment Type:
EmployeeEmployment Classification:
RegularTime Type:
Full timeWork Shift:
2nd Shift (United States of America)Total Weekly Hours:
40Additional Locations:
Job Information:
Schedule:
Monday through Friday 1:00pm - 9:00pm. No Weekend or Holiday requirement.
Summary:
Functions as a patient advocate and liaison with the healthcare team.
Ensures regulatory compliance as it pertains to patient rights and problem resolution.
Position Responsibilities:
Problem Resolution/follow-up: Investigate and resolve complaint/grievance and provide appropriate follow-up to patient/designated support team and staff.
Patient Advocate: Assures patient rights privacy cultural needs and spiritual needs are respected.
Healthcare team liaison: Works as a liaison with patient/designated support team and staff to maintain open lines of communication and assure understanding of plan of care.
Regulatory compliance: Ensuring regulatory compliance for ADA CMS LEP HIPPA and the Joint Commission and maintaining appropriate documentation.
Position Qualifications Required / Experience Required:
Minimum of two years healthcare experience.
Must have knowledge of hospital policies and procedures community resources and legal aspects of healthcare.
Must possess strong interpersonal communication skills and ability to provide conflict resolution.
Required Education:
Associates degree or equivalent experience.
For more benefits information click here.
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Virtua Health is an academic health system committed to helping South Jersey be well, get well, and stay well, offering a full range of health care services.
