Junior Omnichannel Engagement Manager
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Job Location:
Monthly Salary:
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
In a world full of noise youll help us be heard. Step into a role where digital innovation meets genuine impact on patients lives.
Your new role
As our Junior Omnichannel Engagement Manager you will ensure the execution of Omnichannel Customer Engagement (OCE) plans in close alignment with the Senior OCE Manager. You will collaborate with agencies and vendor partners to ensure world-class execution of plans as well as ensure timely cooperation with the in-house agency (Content HUB). You will also manage KPIs OCE metrics and dashboards to assess the effectiveness of activities.
Your main accountabilities will include:
- Support and coordinate digital projects within customer journey planning including marketing automation campaigns.
- Actively assist Product & Medical Managers with digital and OCE campaigns.
- Execute unbranded digital marketing plans to enhance customer engagement and strengthen the companys image.
- Utilize IO-Engage CRM to foster a personalized OCE approach.
- Evaluate the effectiveness of channels and customer touchpoints optimizing each channel and user funnel.
Your new department
The Omnichannel Engagement department in Poland is at the forefront of driving digital transformation across all therapy products. Based in Poland this dynamic team is committed to creating innovative customer engagement strategies that align with Novo Nordisks mission. The atmosphere is fast-paced and collaborative with a strong emphasis on teamwork and cross-functional cooperation. Joining this department means being part of a forward-thinking group that values creativity innovation and making a meaningful impact.
Your skills & qualifications
We are looking for a digital-minded proactive and detail-oriented professional whos excited to make a difference in how we communicate with customers.
You will bring:
- A Bachelors degree in marketing or a related field.
- At least 2 years experience in digital marketing within the healthcare industry.
- Digital fluency and practical knowledge of Microsoft Office (Excel PowerPoint) and CRM systems.
- Analytical thinking and the ability to communicate complex concepts simply.
- Strong project management and multitasking abilities.
- Proficiency in English and Polish at C1 level.
Its an advantage if you also have:
- A proactive mindset and openness to collaboration across cultures and professional disciplines.
- Familiarity with Agile methodologies (Lean Thinking Scrum or Kanban).
Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this we approach our work with an unconventional spirit a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose mutual respect and a willingness to go beyond what we know delivers extraordinary results.
What we offer
At Novo Nordisk we offer more than just a base salary - we invest in your growth wellbeing and sense of belonging. Youll enjoy a competitive compensation package annual performance bonus and opportunities for continuous learning and professional development. We support flexibility and worklife balance through a wide range of benefits from private medical care wellbeing programmes and sports initiatives to extra leave for volunteering caregivers and new parents. Youll also enjoy recognition for milestones social events and a supportive purpose-driven culture where everyones contribution truly matters.
Deadline
Please submit your CV in English until November 4th 2025. Applications are reviewed on an ongoing basis.
Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
Were not your typical healthcare a modern world of quick fixes we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science make healthcare more accessible and treat prevent and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real lasting change in health.
Required Experience:
Manager
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
You will be part of the Gulf Cluster sales team based in Qatar. You will report to the Country Sales Manager. The local team consists of approx 10 employees, and has highly-engaged and experienced members that are looking for a new teammember.
