Business Transformation Senior Manager Financial Services Corporate, Commercial & SME Banking

Legal Operations

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 23-10-2025
Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Our team is looking for exceptional driven and passionate players with an entrepreneurial mindset energy and desire to succeed. As part of this team you will help develop and grow EYs Corporate Commercial and SME (CCSB) Banking team.

We are looking for energised motivated leaders with experience helping CCSB clients to transform the front middle and back office of our clients. Working closely with our clients offering points of view and advice supporting them to make change decisions navigating the implementation of technology and operational workflows and bringing teams along with the transformation journey.

Our engagements span from strategic assessments target operating model designs system / vendor selections technology and data architecture design and implementation support of mid to large scale transformation opportunities

Your key responsibilities

  • Lead multiple client engagements Manage and lead the delivery of small and large / complex client engagements including overseeing planning execution stakeholder management and delivering strategic outcomes
  • Provide subject matter guidance to team members based on experience and knowledge of the CCSB industry
  • Business & practice development Assist the partner and the team by leading and managing business development initiatives including developing proposals and scoping documents and proactively building relationships with clients and peers at EY.
  • Team management Support people development through activities such as recruitment mentoring and counsellor programmes
  • Account management & Financials Oversee engagement financials to maintain profitability and efficient resource allocation as well as maintain compliance with internal risk and oversight procedures
    Work with the partner other practices and the team to execute the growth strategy and initiatives

Skills and attributes for success

  • Bring CCSB industry knowledge and experience (e.g. Front-to-back capabilities and value chain understanding of CCSB technology vendor landscape and service providers)
  • Proven delivery leadership and people leadership roles in CCSB projects
  • Strong written and verbal communication skills for report writing and client presentations
  • Structured approach to critical problem solving
  • The ability to lead and supervise project teams in a collaborative environment to provide valuable insight and high-impact solutions to client issues.
  • A high level of motivation and a self-starting attitude and an ability to think outside of the box and thrive on new challenges

To qualify for the role you must have

  • A successful track record leading projects (10 years) in CCSB Banking CCSB Credit Treasury Management Transaction Banking and/or Client Front Office gained through experience working at a financial services company a top tier consulting firm a specialist financial services consultancy or an CCSB technology or service provider
  • Experience of leading sales collateral such as proposal responses
  • Strong business writing presentations and stakeholder management skills
  • People coaching and mentoring experience
  • Extensive experience of project and programme delivery
  • Deep understanding of current market trends in the CCSB industry and subject matter expertise

Ideally youll also have

  • CCSB Lending/Credit experience across the credit lifecycle (e.g. sales/origination underwriting fulfillment servicing loan accounting monitoring and default)
  • Consulting experience with a Big 4 firm or large global financial institution
  • Knowledge of KYC AML and other applicable compliance regulations
  • Channel (branch online mobile contact center relationship manager) transformation experience
  • Experience with operating model design to define target state business operations technology and control partner functions
  • Experience in core platform transformation to support the changing business and regulatory landscape enabling the realization of strategic business priorities including improved client experience
  • market expansion and easier partner/correspondent banking integration
  • Experience in design testing and implementation of technology-enabled solutions
  • Experience in vendor assessment selection and transformation
  • Experience in capability maturity model planning roadmap development and investment prioritization for large-scale strategic and transformative initiatives
  • Knowledge of workforce readiness mobilization and sales force effectiveness

What we look for

As a valued member of the team and leader we are looking for applicants that are keen dynamic and flexible who enjoy a variety of challenges and who offer different experiences and diverse insights

What we offer

At EY our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people our clients and our communities. Its one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our addition our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical prescription drug and dental coverage a defined contribution pension plan a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year statutory holidays and paid personal days (based on province of residence) and a range of exciting programs and benefits designed to support your physical financial and social well-being. Plus we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way thats right for you

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.


Required Experience:

Senior Manager

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityOur team is looking for exceptional driven and passionate p...
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From legal advisory (where permitted) and operations to managed services, we provide informed services to help drive additional value. Find out more.

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