Catering Sales Manager

Additional Information: This hotel is owned and operated by an independent franchisee Epicurean Atlanta Hotel. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Position: Catering Sales Manager for Epicurean Hotel Atlanta

Location: Atlanta GA
Reports to: Director of Sales
Status: Exempt

It is about grit. An attitude. An elevated level of hospitality. Curiosity to seek out new culinary trends. Desire to nurture relationships.

We surround ourselves with those who are like-minded and motivated to educate our customers on the Epicurean experience and bring it to life.

OUR PILLARS: Curated Crafted Social Enriching

WHO WERE SEEKING:
We are seeking a unique individual who will embody the heart and soul of a true epicurean while caring deeply about the brand and community. Someone who acts as an extension of our pillars values and culture. This person is driven to create meaningful experiences for our team members guests and community while simultaneously ensuring the success of Epicurean Atlanta.

We want to work with someone who brings a spirit of fun authenticity collaboration and genuine hospitality to their life and work. We are seeking an individual who will ensure we all bring Epicurean Atlanta to life.

We have poured passion energy and excitement into crafting an extraordinary place and brand and know the right Catering Manager will be inspired and passionate about this dynamic vision as we are. Care for people a belief in the power of the community and desire to create ordinary experiences drive us. Is this YOU

Job Summary:
Responsible for handling sales of catering opportunities for all event space in hotel event lawn culinary theatre and all other venues. Responsible for achieving and exceeding catering sales revenue goals contracts and closes local catering and social business. Ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up selling each business opportunity to maximize revenue. Implements the brands service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

Also responsible for booking & servicing all large party outlet inquiries and working closely with FB / culinary teams.

Essential Functions

CORE WORK ACTIVITIES
Maximizing Revenue & Managing Profitability

Identifies qualifies and solicits new catering business to achieve personal and hotel revenue goals
Coordinates definite group business
Generates banquet event orders
Established billing for definite function and ensures deposits are collected
Proactively solicits affiliate business associated with citywide events
Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them
Maximizes revenue by up-selling packages and creative food and beverage offerings
Identifies and implements process improvements and best practices
Gains understanding of the hotels primary target customer and service expectations
Ensures successful performance by increasing revenues controlling expenses and providing a return on investment for the owner and the business
Managing Sales Activities
Manages the sales efforts for the hotel and complex related to catering business
Responds to incoming catering opportunities for the hotel and development
Close the best opportunities for the hotel based on market conditions and hotel needs
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Designs develops and sells creative catered events
Identifies and assists with selling implementing and following-through on catering promotions.
Promotes accountability to drive superior business results
Executes Sales strategies and business processes
Executes and supports Customer Service Standards and hotels Brand Standards
Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence)
Participates in and practice daily service basics of the brand
Building Successful Relationships
Works collaboratively with property Sales and Marketing colleagues as well as other hotel departments to ensure sales efforts are coordinated complementary and not duplicative
Develops a close working relationship with operations to ensure execution of strategies at the hotel level
Works with the management team to create and implement a catering sales plan addressing revenue customers and market
Works with the propertys Food and Beverage team to develop menus that

Qualification Standards

Education & Experience
4-year bachelors degree preferred
Two (2) years Catering sales experience preferred Wedding experience is ideal
Familiarization of the local markets preferred
Excellent customer service skills
Excellent communication skills both verbal and written
Ability to effectively present information to individuals or groups
Proficient with Microsoft Office programs Marriott systems SFAweb and CI/TY

Physical Demands
Ability to sit or stand for extended periods of time
Ability to communicate clearly
Corrected vision to normal range
Ability to drive/transport self and others
Ability to travel domestically and internationally
Long hours are sometimes required

Mental Demands
Make sound judgments quickly
Work on multiple tasks making appropriate progress towards deadlines
Able to work independently take direction and provide direction to others
Manage differing personalities within the office the hotel and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful high-pressure situations
Ability to effectively handle challenges in the workplace including anticipating preventing identifying and solving problems as necessary
Sense of urgency in all manners related to our customers and

This company is an equal opportunity employer.

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