Dutch Speaker – Customer Service Representative
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Job Summary
We are hiring on behalf of our trusted partner TTEC a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term rewarding career in customer support.
About the Role What You Will Do
As a Dutch Speaker Customer Service Representative (CSR 1) at TTEC youll be the first point of contact for customers providing professional assistance and ensuring a positive experience with every interaction. Youll handle customer communications through calls chats or emails helping them with inquiries and resolving issues efficiently.
Your main responsibilities include:
Handling incoming customer communications promptly and professionally.
Understanding customer needs and delivering accurate helpful solutions.
Conducting research using internal tools to resolve product or account-related issues.
Documenting interactions and ensuring accurate follow-ups when necessary.
Working collaboratively with your team to maintain high-quality service standards.
Performing your duties in rotational shifts (24/7) with professionalism and consistency.
This position requires strong communication skills patience and the ability to deliver excellent customer experiences. Youll receive full training and continuous support to help you succeed and grow in your role.
Requirements
Language Skills: Dutch level C1 and English level B1.
Experience: Minimum 6 months in a call center (customer service or related field).
Education: Graduates and dropouts are both welcome to apply.
Excellent communication and problem-solving skills.
Ability to work flexible rotational shifts.
Benefits
Attractive Salary: 57500 EGP Gross.
Transportation: Available after 9 PM (door-to-door service for females).
Social Insurance provided.
Work Location: Maadi Cairo Egypt (Postal Code: 11431).
Working Hours: 8 hours 1-hour break.
Days Off: 2 days weekly.
Why Join TTEC
At TTEC youll join an international team that values collaboration growth and continuous learning. Youll benefit from professional training a supportive environment and real career advancement opportunities in one of the worlds leading BPO companies.
If youre fluent in Dutch confident in English and looking for a stable high-paying career apply today through QuickfirmX Egypts #1 Platform for Call Center Jobs and start your journey with TTEC!
Apply Now via QuickfirmX The First Call Center Platform in Egypt.
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
51 employees
QuickfirmX – Quick Hires, Big Futures Egypt’s Top Choice for Call Center Jobs At QuickfirmX, we specialize in call center recruitment, connecting talented professionals with top employers. Whether you're starting your career or looking to advance, we make the hiring ... View more
