Senior, Supply Chain Account Operations GC

Job Purpose

As part of the GC Supply Chain Sales team this role supports the Account Operations Senior Manager by identifying and scaling supply chain and retail capabilities across multiple strategic partners. The role serves as a central connector between account-facing functions cross-function sales project teams and internal supply chain teams aiming to support Nike win-now strategy by improving operational efficiency enabling consistent service excellence across accounts and building Nike supply chain sales capabilities for future.

This is a cross-functional role that requires strong coordination planning communication skills as well as enthusiasm on innovation with opportunities to support strategic pilots and capability roll-outs.

Key Responsibilities

Cross-Account Capability Enablement

Identify scalable supply chain and retail solutions from strategic accounts and support cross-account enablement across the marketplace.

Sales Team & Projects Partnership & Execution Support

Act as a key enabler for Sales team and projects in addressing account-specific needs by coordinating planning delivery and post-pilot feedback loops with internal functions.

Strategic Initiative Coordination

Support the execution of strategic projects (e.g. fulfilment model optimization innovation projects & capability pilots) and ensure alignment across key stakeholders.

Tool & Process Management

Build and maintain working process and documents to track account deliverables and improve internal visibility.

Qualifications

Bachelors degree or equivalent work experience

6 years of experience in supply chain sales & retail operations or strategy implementation-related roles

Strong communication and cross-functional collaboration skills

Analytical mindset with ability to structure insights into actionable plans

Fluent in both written and spoken English & Chinese

Proficiency in Excel and PowerPoint

Preferred Qualifications

Experience working in a matrix organization and supporting sales or customer-facing teams

Familiarity with supply chain or logistics-related service models in the retail industry

Passion for driving operational excellence with next-Gen technology and athletes*-first solutions