Mail Clerk

Waterloo - Canada

Monthly Salary: $ 18 - 18

Posted on: 29 days ago

Vacancies: 1 Vacancy

Job Summary

Mail Clerk

Full-time on-site opportunity in the insurance industry focused on high-volume mail handling document distribution and client support. Ideal for detail-oriented professionals with strong organizational and communication skills. Located in Waterloo this role offers exposure to multiple business units and consistent weekday hours.

What is in it for you:

Hourly salary of $18.

7-month contract with the potential for permanent employment.

Full-time position: 37.50 hours per week.

Hybrid work: 3 office days from Tuesday to Thursday.

On-site work in a dynamic environment.

Responsibilities:

Receive sort and distribute incoming mail and courier deliveries promptly and accurately.

Prepare and manage outgoing mail and courier shipments for clients and advisors.

Ensure accurate handling and distribution of cheques contracts and statements.

Use internal systems and web-based platforms to access client information and mailing preferences.

Monitor shared inboxes responding to emails and fulfilling print and scanning requests.

Conduct address investigations to update client records and ensure delivery accuracy.

Resolve inquiries and escalate issues when appropriate.

Support ad hoc administrative projects as assigned.

Provide high-quality service to internal stakeholders in a fast-paced environment.

What you will need to succeed:

High school diploma.

Ability to lift up to 50 lbs and meet the physical demands of the position.

Demonstrated accuracy and attention to detail to maintain data privacy and integrity.

Previous experience in customer service or data entry roles.

Effective verbal and written communication skills.

Strong organizational prioritization and multitasking skills.

Collaborative attitude with a focus on the customer service experience.

Ability to adapt to fluctuating work volumes and meet tight deadlines.

Proficiency in Microsoft Outlook Teams Word and Excel.

Strong problem-solving and analytical thinking skills.

Flexibility and resilience in a changing work environment.

Why Recruit Action

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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Mail Clerk Full-time on-site opportunity in the insurance industry focused on high-volume mail handling document distribution and client support. Ideal for detail-oriented professionals with strong organizational and communication skills. Located in Waterloo this role offers exposure to multiple bus...