UPS Regional Field Service Technician

To ensure every client site operates at peak performance through precision maintenance reliability expertise and field leadership. Field Service Technicians are the trusted hands and eyes of our engineering teams solving complex technical challenges while representing the companys values of integrity safety and service excellence.

The Role

Youll join a growing regional team that supports installation commissioning and ongoing maintenance for advanced industrial systems. This position demands a blend of technical skill professional judgment and field adaptability. Youll be traveling to customer facilities across your assigned region with occasional travel outside your territory when project load requires ensuring high-impact service delivery wherever you go.

Key Responsibilities

• Perform mechanical electrical and instrumentation maintenance and repair on advanced manufacturing systems.
  

• Lead or assist in installations commissioning and technical troubleshooting at customer sites.
  

• Partner with clients and engineering teams to diagnose system performance issues and implement sustainable solutions.
  

• Maintain accurate documentation service logs and reports to ensure compliance and traceability.
  

• Uphold all safety protocols and company procedures to ensure zero-incident operations.
  

• Represent the company with professionalism technical confidence and customer-first mindset.
  

Performance Objectives (First 12 Months)

• Achieve full operational proficiency across assigned systems within 90 days.
  

• Maintain a 95% customer satisfaction rating on service calls.
  

• Reduce repeat service incidents through proactive diagnosis and root-cause resolution.
  

• Serve as regional point of contact for at least one major client site by end of first year.
  

• Support training or mentorship for new field techs or client operators as needed.
  

Travel & Territory

• Up to 50% overnight travel within your assigned region
  

• Occasional travel outside your primary region to support national project demand (e.g. VA/TN).
  

• Company vehicle and gas card provided.
  

Required Skills:

Must have served in U.S. Army U.S. Navy U.S. Marine Corps U.S. Air Force U.S. Coast Guard U.S. Space Force U.S. Reserves or U.S. National Guard. Power generation industrial electrical industrial mechanical skills are all welcome. Navy Nukes EM MM FC GSE GSM types work. Army Power Power Power Generation types work. The company has a tank mechanic that performed well in this role! It comes down to having a working understanding of electricity and the mechanical systems attached to these systems. Ability to adhere to an SOP. Strong communication skills. Ability to maintain bearing in stressful situations. No degree is needed.