Workplace Services Customer Service Coordinator (6-Month Contract)

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 23-10-2025

Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Youll join our Enterprise Support Services (ESS) team helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional you will work across teams to provide the knowledge resources and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability.

Your key responsibilities

As the Workplace Services Customer Service Coordinator 6 Month contract- you will be the first point of contact for the firm and the face of EY. You are a driven workplace services professional who enjoys working in tandem with your colleagues while striving to understand and anticipate customers needs to exceed expectations. Your key responsibilities also include:

Greeting visitors: Receive & welcome visitors to the office in a professional courteous manner
Incoming calls: Answer queries and directs calls
Electronic Visitor Log: Check visitors in & out providing the appropriate security badge if needed and informing appropriate EY staff of their arrival
Security badges: Maintain and track visitor and temporary building and/or office security badges
Meeting preparation: Coordinate meeting room bookings help with room set up tear down/clean up
Assistance/ Backup WSG Support: Cross-trained to assist in various WSG areas such as the mailroom security desk facilities related duties and taking on broader reception duties to maintain seamless coverage and operational flexibility.
Equipment management: Understand and operate office equipment place service calls as needed
Light housekeeping: wiping down counters maintaining reception area
Overtime required as needed

Skills and attributes for success

Committed to contributing to a strong team culture to ensure success
Develop and maintain relationships to efficiently leverage expertise
Sound judgement regarding confidential and sensitive matters Aptitude to differentiate when to act independently or team with others
Highly adaptable and always ready to tackle new priorities or unexpected situations with ease.
Quick-thinking and responsiveness in a fast-paced environment able to manage multiple tasks efficiently.
Motivated to grow open to feedback and eager to expand knowledge and skills.

What we look for

Exceptional client service experience
Strong oral communication skills including active listening

Ideally youll also have

Reception and general facilities experience
Professional services firm experience
Post-secondary education

What we offer

At EY our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming where you can shape the future with confidence for our people our clients and our communities. Its one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. Plus we offer:

Support coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way thats right for you

Diversity and Inclusion at EY / Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued policies and practices are equitable and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism advancing gender equity and women in leadership advocating for the 2SLGBTQIA community promoting our neuroinclusion and accessibility initiatives and are dedicated to amplifying the voices of Indigenous peoples (First Nations Inuit and Métis) nationally as we strive towards reconciliation. Our diverse experiences abilities backgrounds and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work they bring their best and are empowered to build a better working world.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityYoull join our Enterprise Support Services (ESS) team helpi...