Hospitality Attendant Housing (Part-Time)

Job Description

• Maintain overall quality and cleanliness of the assigned area.

• Provide assistance and support within the assigned area (e.g. House Management Volunteer Department Front Desk Department Guest Services requests).

• Monitor supplies and inventory within the assigned area and take appropriate action as needed.

• Document and share reports for the assigned area as required.

• Perform other related duties as assigned or directed to meet departmental goals and objectives.

• Maintain regular and predictable attendance.

Minimum Education and/or Training

• High school diploma or equivalent required.

Minimum Experience

• One year of applicable experience in a service-oriented customer-focused environment preferred.

Special Skills Knowledge and Abilities

• Open to change and new ideas.

• Demonstrates eagerness to learn from various sources.

• Addresses needs and problems logically using defined approaches.

• Communicates clearly and concisely in both verbal and written form.

• Listens attentively confirms understanding of routine needs and provides accurate responses.

• Shares information with the team as directed.

• Manages time effectively to plan and complete daily tasks.

• Executes routine tasks under guidance and/or supervision.

• Shows attention to detail and produces quality work in a timely manner.

• Seeks to understand patient and family needs by asking clarifying questions.

• Responds effectively to routine patient and stakeholder requests and seeks guidance when needed for more complex issues.

• Demonstrates a basic understanding of guest services concepts processes and guidelines related to the assigned area.

• Completes standard tasks within the assigned area (e.g. House Management Volunteer or Event Department Front Desk Department Guest Services requests Patient Services requests) on time and under supervision.

Physical Demands and Working Conditions

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• While performing the duties of this job the employee is regularly required to stand walk sit kneel use hands to finger handle or feel objects and talk or hear.

• The employee must occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by this job include close vision depth perception and the ability to adjust focus.

• The noise level in the work environment is usually quiet.

• The employee must move about the workspace to access work surfaces shelves cabinets drawers and equipment located at below or above desk level.

• Compliance with all applicable federal state and local safety and health regulations is required.

• Nothing in this job description limits managements right to assign or reassign duties and responsibilities as business needs dictate. This job description reflects managements assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of duties responsibilities skills or abilities required for the position.

Compensation

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No Search Firms

St. Jude Childrens Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.