SNAP Quality Assurance (QA) Data Specialist

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The Food and Energy Assistance Division is responsible for the administration of several major Federal programs such as the Supplemental Nutrition Assistance
Program (SNAP) Electronic Benefit Transfer (EBT) program Food Distribution Programs (FDP) the Summer Electronic Benefit Transfer (S-EBT) program and the Low
Income Energy Assistance Program (LEAP) and associated support systems and subprograms that address food and energy needs for a state-run
county-administered system this unit is responsible for the oversight of county operations. The Research Evaluation and Data team exists to support the Supplemental Nutrition
Assistance Program (SNAP) in reporting data analysis and interpretation program evaluation and process improvement to ensure the accurate and timely delivery of
benefits program equity and integrity. Additionally the team is integral in supporting and pursuing interagency and external partnerships to further cross-enrollment efforts
to address food insecurity needs and access to social and healthcare services to help Coloradans achieve economic security and independence.

The Research Evaluation and Data team provides direct support to the following units within the Division: SNAP Policy SNAP Compliance SNAP Outreach SNAP Ed.
Electronic Benefits Transfer (EBT) Automation and Food Distribution Program. The team also represents SNAPs interest by providing program-specific data sharing
guidance and technical assistance to support the States Strategic Interoperability Plan working in partnership with the 64 Colorado counties Health Care Policy &
Finance (HCPF) Colorado Department of Public Health and Environment (CDPHE) and the Governors Office.
The team produces and maintains reporting platforms to ensure the distribution of resources to assist counties with case management and performance monitoring.
The unit is also responsible for ensuring compliance with Federal Reporting and Disclosure requirements.

Please Note: * Hybrid Position with a minimum of 2 required in-office days @ 1575 Sherman St. *

This position is a staff authority and pacesetter who has a unique level of technical expertise in SNAP Quality Assurance data reporting systems and analytical applications
for the Department specifically with the combination of multiple data systems to include the Rushmore Case Review System and Colorado Benefits Management System.
EBTedge and Quality Control QSC system. Overall the position exists to support the Divisions policy and programming decisions related to SNAP eligibility data and
performance metrics of Application Processing Timeliness (APT) Recertification Processing Timeliness (RPT) Payment Error Rate (PER) and Case and Procedural Error
Rate (CAPER). The staff authority directly influences management decisions beyond the agency such as Office and Division Directors various internal program managers
staff from the Strategic Operations and Solutions (SOS) team and the Food and Nutrition Service of the United States Department of Agriculture. This position
accesses SNAP performance data from many data systems and designs and builds statewide data reporting systems which have a transformative impact on how the
Division is able to assess and manage performance at the Executive Management level at the program level and at the county level. This position represents the
Division/CDHS and shares department data at various external meetings and other venues as the position manages SNAP performance data by designing
implementing maintaining and ensuring data security accuracy and integrity and operates across data systems efficiently and effectively. This position is responsible
for using SQL to reference and to integrate data extracted from DSS01 FIS database(EBT edge) federal QCS database Rushmore Case Review System data and other
source systems to facilitate analysis and improve operational efficiency and decision-making. This position also develops methods for tracking program information and capturingoutcome data for evaluation in a visually understandable context using dashboards Tableau and other complex software.

• This position has been delegated as the staff authority for SNAP Quality and Performance data and has a unique level of knowledge in multiple systems elements
  their general architecture and processing and expertise in extracting appropriate data from multiple data sources to solve a particular question or problem. This
  position creates and maintains reports outside of CBMS FIS QCS and Rushmore Case Review Systems databases which require creating and maintaining data dictionaries to ensure compliance with program reporting requirements. This position must be sufficiently skilled to extract data from three to four source databases to capture all the information necessary to inform reporting in order to take action for corrective action. This position develops and evaluates programming and coding to establish best practices and procedures for combining the multiple data sets of SNAP information. Communicates strategic performance analysis in internally and externally facing meetings.

• As staff authority in SNAP Quality and Performance Data this positions knowledge of the content architecture and governance regulating the various databases (CBMS FIS QCS) are critical for the development of reports and dashboards using TOAD Tableau and Microsoft Excel to support day-to-day operations and performance management for the State SNAP units and counties. These systems are complex in nature and often require careful judgment and analysis to determine appropriate extractions. This position is responsible for creating and maintaining a library of standard and ad-hoc report code.

Summary of Corrective Action Plan and CBMS Recommendations:

• This position provides information and support to the SNAP teams to assist in the development of SNAP federal Corrective Action Plans and CBMS improvements. This
  position works closely with other FEAD team members to evaluate error trends both statewide and in specific areas. Using the information gathered from this analysis the position provides data for Corrective Action Plans and makes recommendations for additional guidance training or CBMS improvements to prevent future errors.

Summary of All Other Duties as Assigned:

• Other duties as assigned specific to the Department FEAD and SNAP Team vision and goals.
  

Important Note: Please review your application to ensure completion. For the most equitable applicant experience CDHS hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications experience work products and accomplishments as they relate to the position and minimum requirements.. Volunteer work or a related type of experience may be used to meet the qualifications but it must be clearly documented. It is paramount that in the experience portion of the application the applicant describes the extent to which they possess the education experience competencies and background as they relate to the duties outlined in the job announcement. Your application must clearly document this experience and the supplemental questions must be answered. Answers such as N/A In Cover Letter or See Resume will not be accepted.

Experience Only:

Seven (7) years of relevant experience in conducting data management data reporting and data analysis including analysis of large complex relational databases data extraction and manipulation.Must be able to read and write SQL code (minimum 2 years professional experience or equivalent education). Three years of experience in performance management measurement development and dissemination. Must exhibit strong presentation and communication skills.

A combination of related education in Computer Science Information Management Public Health Economics Public Policy Research and Methodology Statistics Mathematics and/or relevant experience in conducting data management data reporting data analysis (including: analysis of large complex relational databases data extraction and manipulation) performance management measurement development and dissemination equivalent to 7 years.Must also be able to read and write SQL code (minimum 2 years) and exhibit strong presentation and communication skills

• SNAP policy experience

• Knowledge of statistics
• CBMS eligibility system experience
• Experience with Oracle database

• Experience with Tableau

• Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment:

• Must pass a Name Check Only Background ONLY: This position has NO direct contact with vulnerable persons.
  Name check only includes: CBI check (no fingerprints) Colorado Court Database check and Medicare Fraud Database.
• Motor Vehicle Record Check: This position drives a state-owned vehicle either in an ongoing capacity while performing their normal day-to-day job duties OR on
  occasion for trainings/meetings/client visits/etc.
• Travel: In-state travel to county offices may be required.

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting) and residency within the state throughout the duration of employment in this position.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
  - Disclose that information on the application.
  - Explain why the prior termination or resignation should not disqualify you from the current position.
  - Provide your employee number from your prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process the official appeal form and how to deliver it on theState Personnel Boardwebsite.

• You or your representative must sign and submit the official appeal form for review.

• You can find the official appeal formhere.

• You must be deliver the official appeal form to the State Personnel Board:

  • By email () or

  • Postmarked in US Mail to(1525 Sherman Street 4th Floor Denver CO 80203 or

  • Hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.

Contact the State Personnel Board for assistance:

• At or

• Refer to the Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes within theRuleswebpage.

How to Apply

The Assessment Process

For additional recruiting questions please contact

About Us:

If your goal is to build a career that makes a difference join the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of Colorado.Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work we offer:

• Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans

• Medicalanddentalhealth plans

• Employer supplementedHealth Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of ColoradoEmployee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs such as flexible schedules training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for thePublic Service Loan Forgiveness Program.

Our Values:

• We believe in a people-first approach: We prioritize the needs well-being and dignity of the individuals families and communities we serve. We commit to respect fairness and access in every decision policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions programs and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees our partners the Coloradans we serve and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right not what is easy.

• Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.

ADAA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to.

THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER

The State of Colorado is an equal opportunity employer

We are committed to increasing aColorado for ALLof our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a Colorado for ALL drives our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support:If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.