Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
The Operations Trainer plays an integral role in employee skill enhancement. As part of the Learning and Development team the Operations Trainer is responsible for providing onboarding training for employees in the Centres of Excellence and/or regional Purolator locations. This role is also responsible for initial recurrent refresher and developmental training programs which are delivered using a blended approach of the classroom on-the-job and or eLearning platforms. This will include coaching assessment and evaluation to foster compliance and mitigate risk. The Operations Trainer will work closely with Learning & Development Operations and Human Resouces to meet and exceed organizational training and development goals.
Responsibilities
- Delivery of in-class/virtual training for front line operations employees
- Coach mentor and evaluate employees on proper job performance procedures and standards such as practical demonstrations ride a longs (route rides) competency based evaluations (all operations groups)
- Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all operations employees that fall within their responsibility
- Scheduling and logistics for new employees
- Support Operations On The Job Trainers and Seasonal Trainers
- Lead compliance and regulatory training for the Operations
- Provide ongoing input on training programs based on feedback from Operations HR and employees
- Ability to travel 20% to 70% of the time to Purolator Locations
- Required to work varying shifts (days afternoons nights weekends) depending on operational requirements
- Work in designated Purolator location(s)
- Other duties as assigned
Education
- Certificate in Adult Education or equivalent
Experience
- Minimum 1-3 years of experience in the training field practicing Adult Learning Principles
- Excellent facilitation presentation oral and written communication skills
- Ability to work independently or in groups to achieve training goals
- Proven experience in coaching mentoring and evaluation of employees on proper job performance procedures and standards
- Prior experience influencing/collaborating front line operations to achieve compliance of training goals
- Experience in Operations and or Transportation & Logistics an asset
- Must possess a valid non-probationary Drivers License
- Clean Driving Abstract (please upload a current drivers abstract with your resume)
- Must successfully pass written and road test(s)
- Must successfully complete Purolators Defensive Driving and Courier Methods and Procedures course
- Possess above average technical and computer skills including Word Excel PowerPoint and Outlook
- Proficient in digital platforms such as Microsoft Teams and WebEx
- Committed to providing exceptional customer service
POSTING DETAILS
Location: 541 - Richmond
Working Conditions: Office Environment
Reports to: Manager Learning and Development National Driver Program Development
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process we will work with you to meet your needs.
At Purolator we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening the application process may involve the integration of human oversight with an automated AI solution (AI Tool) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages such as resume screening and skills assessments and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values go to .
At Purolator every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live work and play.
Its not a package. Its a promise.As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver it...
Its not a package. Its a promise.
As Canadas leading integrated freight package and logistics provider weve been helping promises get where they need to be for more than 60 years. How does the magic happen The journey starts with you. The places we go the elements we brave the promises we deliver its all possible because of our people. So whether youre looking to build new skills make an impact in your community or inspire your team we go there for you.
Description
The Operations Trainer plays an integral role in employee skill enhancement. As part of the Learning and Development team the Operations Trainer is responsible for providing onboarding training for employees in the Centres of Excellence and/or regional Purolator locations. This role is also responsible for initial recurrent refresher and developmental training programs which are delivered using a blended approach of the classroom on-the-job and or eLearning platforms. This will include coaching assessment and evaluation to foster compliance and mitigate risk. The Operations Trainer will work closely with Learning & Development Operations and Human Resouces to meet and exceed organizational training and development goals.
Responsibilities
- Delivery of in-class/virtual training for front line operations employees
- Coach mentor and evaluate employees on proper job performance procedures and standards such as practical demonstrations ride a longs (route rides) competency based evaluations (all operations groups)
- Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all operations employees that fall within their responsibility
- Scheduling and logistics for new employees
- Support Operations On The Job Trainers and Seasonal Trainers
- Lead compliance and regulatory training for the Operations
- Provide ongoing input on training programs based on feedback from Operations HR and employees
- Ability to travel 20% to 70% of the time to Purolator Locations
- Required to work varying shifts (days afternoons nights weekends) depending on operational requirements
- Work in designated Purolator location(s)
- Other duties as assigned
Education
- Certificate in Adult Education or equivalent
Experience
- Minimum 1-3 years of experience in the training field practicing Adult Learning Principles
- Excellent facilitation presentation oral and written communication skills
- Ability to work independently or in groups to achieve training goals
- Proven experience in coaching mentoring and evaluation of employees on proper job performance procedures and standards
- Prior experience influencing/collaborating front line operations to achieve compliance of training goals
- Experience in Operations and or Transportation & Logistics an asset
- Must possess a valid non-probationary Drivers License
- Clean Driving Abstract (please upload a current drivers abstract with your resume)
- Must successfully pass written and road test(s)
- Must successfully complete Purolators Defensive Driving and Courier Methods and Procedures course
- Possess above average technical and computer skills including Word Excel PowerPoint and Outlook
- Proficient in digital platforms such as Microsoft Teams and WebEx
- Committed to providing exceptional customer service
POSTING DETAILS
Location: 541 - Richmond
Working Conditions: Office Environment
Reports to: Manager Learning and Development National Driver Program Development
---
Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process we will work with you to meet your needs.
At Purolator we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening the application process may involve the integration of human oversight with an automated AI solution (AI Tool) to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages such as resume screening and skills assessments and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process please contact:
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values go to .
At Purolator every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live work and play.
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