Information Technology Voice Solutions Manager
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Job Location:
Hazelwood, MO - USA
Monthly Salary:
$ 123250 - 166750
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
Company:
The Boeing CompanyThe Boeing Company is looking for an Information Technology Voice Solutions Manager to join the team in Hazelwood MO or Berkeley MO.
The selected candidate will be responsible for leading an experienced global team in stabilizing creating operational silence automating through innovation and meeting the business demands for hard lines voice over Internet Protocol (IP) lines call centers and closed areas across Boeing. This is a complex environment with many vendors supporting our solutions. We have great opportunity to streamline the operations through automation pursue industry standard solutions and make a difference to each employee at The Boeing Company.
If youre ready to make a significant impact and drive innovation in voice solutions we want you to join us in shaping a secure and efficient future at Boeing!
Position Responsibilities:
Create consistent high-quality digital experiences that support product delivery and operational excellence
Lead a global team of Voice experts across architecture engineering administration and program delivery
Define team strategy assign ownership and foster a culture of collaboration accountability and innovation
Partner with enterprise security teams to enhance and maintain telemetry into the broader cybersecurity ecosystem
Ensure security and compliance for employees handling sensitive or mission-critical systems
Leverage data and analytics to continuously optimize health compliance and employee experience
Consolidate voice management systems and processes with a modern management device framework
Implement automation scripting PowerShell Bash Applications Programing Interfaces (APIs) and workflows to reduce manual work and improve scalability
Deliver voice capabilities through Agile practices
Lead team through Program Increment planning and work with Product leads to align Voice efforts with enterprise priorities
Use Agile ceremonies metrics and feedback loops to drive iteration velocity and delivery consistency
Align team priorities to enterprise goals through Agile backlogs Program Increments and cross-functional delivery
BasicQualifications (Required Skills/Experience):
8 years of experience in supporting products in an Application Lifecycle Management environment such as requirements gathering development testing deployment and maintenance
5 years of experience with performing risk management to minimize potential risks
5 years of experience in a leadership role leading global teams initiatives or projects to meet business objectives and influence change
3 years of experience in different telephony systems and technologies (VoIP Analog PBX etc.)
Preferred Qualifications (Desired Skills/Experience):
Experience with Avaya and Cisco infrastructure environments
Experience leading technical transformations on a global scale
Experience supporting highly secure regulated manufacturing or aerospace environments
Experience in Voice applications (Netplus Reliatel Prognosis etc.)
Drug Free Workplace:
Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications as well as market and business considerations.
Summary pay range:$123250 - $166750
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen lawful permanent resident refugee or asylee.Safety Sensitive:
This is not a Safety Sensitive Position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Shift 1 (United States of America)Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Boeing Participates in E Verify
Right to Work Statement
Required Experience:
Manager
Key Skills
- Business Process
- SQL
- Active Directory
- Information Technology
- Database
- Information Security
- Infrastructure
- ITIL
- Project Management
- Internet
- ERP
- Backup
- Setup
- hardware
- Technical Support
About Company
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