Customer Service Trainer
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
25 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Service Trainer who will play a key role in enhancing the performance and engagement of our service teams. This individual will design implement and facilitate training programs that promote excellence consistency and customer satisfaction across all channels.
Responsibilities
Develop and deliver engaging training sessions for new and existing team members.
Assess training needs and create materials tailored to company objectives.
Provide on-the-job coaching and performance feedback.
Collaborate with management to ensure service standards align with company goals.
Monitor progress and evaluate the effectiveness of training initiatives.
Promote a positive and motivating learning environment.
Qualifications :
Qualifications
Strong communication and presentation skills.
Ability to inspire and lead teams effectively.
Excellent problem-solving and organizational abilities.
High level of professionalism and attention to detail.
Passion for developing others and improving service quality.
Additional Information :
Benefits
Competitive salary and performance-based incentives.
Professional growth and advancement opportunities.
Supportive and collaborative work environment.
Comprehensive training and development resources.
Full-time on-site position with flexible work arrangements available.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
