Automotive Service Advisor Joe Cooper Ford of Shawnee
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Job Location:
Shawnee, OK - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
2024 USA Today Top Workplace!
Joe Cooper Ford of Shawnee is accepting applications for an additional Service Advisor. Our Service Advisors are responsible for:
- Serving as the primary point of contact for all automotive service and repair matters
- Communicating effectively between customers managers and technicians
- Listening to and understanding customer problems
- Arranging appropriate service/repairs
- Setting and managing expectations for customers and technicians
- Explaining needed repairs and recommended maintenance to customers
- Ensuring customer satisfaction with repair quality and timeliness
- Working productively in a fast-paced team environment
- Delivering world-class customer service
Qualifications :
- High school diploma or GED required
- Post-secondary automotive training or equivalent work experience preferred
- One year of dealer-level or large facility experience preferred
- Broad scope of automotive mechanical/electrical knowledge
- Neat clean and professional appearance
- Pleasant/friendly demeanor and an outgoing personality
- Highly professional and dependable
- Excellent communication customer service and problem-solving skills including the ability to maintain composure under stress
- Excellent interpersonal skills to interact professionally with customers vendors and staff
- Unrestricted drivers license and clean driving record
- Basic computer and internet skills. Experience with CDK and/or X-Time preferred
Additional Information :
Benefits for full time employees include but are not limited to: Medical Dental Vision Life and AD&D Disability EAP 401(k) PTO Paid Vacation Paid Holidays Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race religion sex sexual orientation gender identity age national origin ancestry citizenship disability or veteran status.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment. If you’re ready to ... View more
