Customer Service Advisor
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Job Location:
Milton Keynes - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Customer Service Advisor
About the Job
Due to continued growth we are looking to add to our friendly and successful Customer Service team. Reporting into Customer Services Manager you will be pivotal in supporting our customers in providing solutions to queries.
What you can expect to be getting up to as a Customer Service Advisor
- Resolving customer queries & complaints via telephone and email
- Support internal and external customers validating customer return requests within company terms & Vendor guidelines.
- Resolving customer queries & complaints within Company & Dept SLA ensuring query followed through to resolution
- Work across internal and external teams of all levels to proactively support the customer
In order to set you up for success we are looking for the following skills and experience
- A natural communication
- Passionate about customer service
- Enjoy working in a fast-paced environment.
- Ability to listen attentively understand the query and advise correctly
- Diligent attention to detail
- Team collaborator
We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage our AI-powered digital platform we offer what we believe to be the industrys first business-to- consumer-like experience. We also provide a broad range of technology services including financing specialized marketing and lifecycle management as well as technical pre- and post- sales professional support. Learn more at .
Make an application to join the team!
None of this is achievable without great people with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive basecommission market leading incentives programme and clear career development. You will receive full training on the products you will be specialisinginand you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
