IT Asset & License Management Associate
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: ITAM Associate
Location: Bangalore India (Hybrid mode)
Experience Range: 2-4 Years
Role Overview:
We are seeking a proactive and detail-oriented Junior IT Asset (License & H/W Asset) Management Associate to join our Global IT Team. The ideal candidate will manage the complete lifecycle of both software licenses and hardware assets across the organization. This role involves discovery procurement optimization and maintenance of all IT tools and assets ensuring cost efficiency compliance and operational excellence.
In addition the candidate will support the team with Level 1 IT troubleshooting and contribute to improving IT processes and tools.
Key Responsibilities:
1. Software License Management
- Discover and document all existing software tools and licenses across the organization.
- Maintain a centralized inventory of all software licenses in the IT Asset Management tool.
- Conduct regular audits to ensure license compliance optimize usage and eliminate redundancies.
- Coordinate with vendors and procurement teams for renewal purchasing and negotiation of licenses.
- Propose/Perform proof of concept (POC) and feature comparisons of new software tools.
- Research cost-effective alternatives and make recommendations for more efficient AI solutions.
- Engage with functional and business teams to understand their tool requirements and usage patterns.
- Ensure alignment of software licenses with compliance budget and business needs.
- Generate and present periodic reports on license utilization cost and compliance status to the Head of IT.
2. Hardware Asset Management
- Manage the end-to-end lifecycle of all hardware assets (laptops peripherals network equipment etc.).
- Handle procurement allocation deallocation and retirement of hardware assets.
- Maintain and update the IT Asset Management (ITAM) tool with accurate hardware asset data.
- Conduct periodic hardware audits to ensure accountability and accurate records.
- Work closely with finance and operations for cost tracking and asset depreciation reporting.
3. Cost Control & Optimization
- Monitor and control IT costs related to licenses tools and hardware procurement.
- Identify opportunities to reduce software and hardware expenditures.
- Support budgeting and forecasting for IT assets and licenses.
4. IT Support (L1 Activities)
- Serve as the first line of support for basic IT issues such as user assets access hardware setup and troubleshooting.
- Escalate unresolved issues to Level 2/3 IT support teams.
- Assist in onboarding/offboarding processes with proper asset and license allocation.
Key Deliverables:
- Up-to-date software and hardware asset inventory.
- Regular audit reports (monthly/quarterly) on IT license compliance and usage.
- Cost optimization and savings reports.
- Smooth renewal and procurement cycles for tools and hardware.
- Timely resolution of basic IT support requests.
Qualifications :
Education:
- Bachelors degree in Information Technology Computer Science or related field.
Experience:
- 13 years of experience in IT asset management software license management or IT support roles.
- Experience with IT Asset Management (ITAM) tools (e.g. FreshService ManageEngine etc.) preferred.
- Exposure to software procurement and vendor management processes.
Technical Skills:
- Basic understanding of software licensing models (SaaS subscription perpetual etc.).
- Familiarity with IT hardware and peripheral management.
- Proficiency in MS Excel Power BI or similar tools for reporting and analysis.
- Knowledge of ITSM processes (Asset Service Request Incident and Change Management).
- Work experience in IT ticketing tools- ITAM Module
Soft Skills:
- Excellent communication and coordination skills.
- Strong analytical and problem-solving abilities.
- Detail-oriented with good documentation discipline.
- Ability to work cross-functionally and manage multiple priorities.
- Proactive and cost-conscious mindset.
- Cost optimization mindset
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Portfolio Management
- Wealth Management
- Financial Services
- Hybris
- Microsoft Word
- Banking
- Cash Management
- Data Management
- Microsoft Powerpoint
- Securities Law
- Microsoft Excel
- Internet Of Things
About Company
Resillion is een toonaangevende partner van oplossingen voor digitale transformatie, cyberbeveiliging en kwaliteitsborging (QA). We helpen onze klanten om de kracht van de digitale toekomst te omarmen en te benutten. We zijn trots op onze cultuur van innovatie, samenwerking en klantge ... View more
