Quality Specialist

Plano, TX - USA

Yearly Salary: USD 51200 - 57500

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

PRIMARY PURPOSE: The Quality Specialist is responsible for facilitating the development and implementation of NTFB policies conducting audits and inspections and identifying any process or product issues. This role ensures that effective solutions are implemented and completed successfully. Additionally this position educates team members on quality best practices and fosters a culture of continuous improvement throughout the organization.

MINIMUM QUALIFICATIONS:

Education/Certifications:

Bachelors degree in a related field preferred or equivalent relevant work experience

Special Knowledge/Skills/Abilities:

Ability to develop or assist in creating policies procedures and performance metrics
Strong analytical skills with the ability to review data and improve processes
Self-motivated assertive and able to work effectively under pressure and meet deadlines independently or as part of a team
Comfortable working in a fast-paced environment with minimal supervision
Proven ability to build and maintain trust-based relationships
Excellent verbal written and interpersonal communication skills
Collaborative and inclusive team player
Intermediate proficiency with Microsoft Office applications

Experience:

One year of internal auditing experience
Prior work in a quality-focused and regulated environment
Experience with LEAN or similar process improvement methodologies is a plus

PRINCIPLE DUTIES AND RESPONSIBILITIES:

Collaborate with process owners to develop and implement policies procedures and programs reduce risk ensure compliance and support consistent high-integrity operations products and services
Apply knowledge of regulatory requirements (e.g. Quality ISO DOT) to evaluate regulatory changes assess risk and determine business impact
Lead efforts to evaluate and strengthen quality management systems driving performance improvements while maintaining system efficiency and departmental integrity
Develop implement and maintain standard operating procedures programs and processes that ensure compliance with quality standards regulatory requirements and internal policies
Plan schedule and perform routine process and procedural audits
Provide ongoing support and guidance to operations teams regarding regulatory and quality-related matters
Identify initiate and follow through on corrective actions to ensure issues are resolved to a satisfactory conclusion
Utilize LEAN methodologies to identify root causes and implement effective corrective and preventative actions
Monitor federal state and local regulatory developments and update company procedures to maintain compliance; serve as liaison with local state and federal regulatory agencies
Lead or represent the department on special projects including cross-functional initiatives as assigned
Perform other tasks and duties as assigned

MENTAL DEMANDS:

The person in this position needs to adapt well in the face of workplace stressors such as complaints maintaining the security of people and property competing priorities of reasonable or high significance to the successful function of the unit.
Must be able to gather and classify information for the purposes of notifying offices impacted

PHYSICAL DEMANDS:

While performing the duties of this job the employee is required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel crouch or crawl; talk or hear.
Specific vision abilities required by the job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The employee must occasionally lift and/or move up to 25 pounds.

ENVIRONMENTAL FACTORS:

Moderate to loud noise (e.g. business office with open floor plan with computers phone and printers light traffic and in the warehouse with forklifts and pallet jacks medium to heavy traffic)

The mental and physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not necessarily an exhaustive list of all skills duties responsibilities efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job NTFB reserves the right to revise the job or to require other or different tasks to be performed as assigned.

The North Texas Food Bank is an equal opportunity employer.

Required Experience:

PRIMARY PURPOSE: The Quality Specialist is responsible for facilitating the development and implementation of NTFB policies conducting audits and inspections and identifying any process or product issues. This role ensures that effective solutions are implemented and completed successfully. Addition...