Manager, Process Operations

This role is based in our Newton MA office 

We are seeking an enthusiastic detail oriented & operationally savvy Process Operations Manager to join the team. The ideal candidate has the ability to multi-task and stay organized while working on a variety of different projects & managing team members within a fast-paced environment. This person will report to the Director of Process Operations and will manage team members across the organization to help with various product marketing & operational support as required.

Essential Job Functions:

• Provide guidance including creating process documentation answer questions etc to team members who will serve as project management support for a variety of brand campaigns & projects 
• Manage the day to day of team members monitoring work load & assigning projects and accounts  
• Manage a team of individuals who will perform operational needs with a focus on ensuring brand campaign setup & fulfillment requirements are met. This includes daily tasks like; branner setup across various systems campaign updates campaign performance monitoring forecasting & optimizations etc.  
• Work closely with various internal teams to identify troubleshoot and resolve brand campaign issues & identify recommendations for process improvements
• Create & maintain best practices and create documentation and checklists to share across the team.

Qualifications :

• Bachelors degree or equivalent required
• Strong attention to detail
• Excellent Microsoft Office skills particularly Excel & PPT  
• 3-5 years experience managing brand campaigns people & workload monitoring
• Ability to multi-task and excellent time management and organizational skills
• Ability to prioritize and manage many simultaneous tasks and priorities with great efficiency
• Ability to work independently take initiative and be self-motivated
• Ability to adapt to changing priorities and deliver results in a fast-paced environment
• Experience with any of the following platforms; Google Ad Manager (a necessary requirement for the position) AdDaptive Xandr Airtory Zendesk etc.

Additional Information :

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

TechTarget Inc. doing business as Informa TechTarget including its subsidiaries is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color sex (including pregnancy) age national origin or ancestry ethnicity religion creed sexual orientation gender identity or expression status as a veteran and basis of disability or any other federal state or local protected class. This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. 

Informa TechTarget complies with the Americans with Disabilities Act (ADA) as amended by the ADA Amendments Act and all applicable federal state or local law.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active colleague groups and networks promoting a positive supportive and collaborative work environment
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits including a 401k match health vision and dental insurance parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
• Recognition for great work with global awards and kudos programs
• As an international company the chance to collaborate with teams around the world

The salary range for this role is $60000 - $65000 per anum. 

This posting will automatically expire on 11/05/26

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch.

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Remote Work :

Yes

Employment Type :

Full-time