IT Director of Public Safety

The Director of Public Safety will report directly to the Chief Technology Officer (CTO) and serve as an integral member of CTOs management team. This position provides vision leadership and execution on enterprise-class technology solutions that support the Citys Public Safety agencys technology this role they support City of Philadelphia Public Safety agencies to develop and execute strategic technology roadmaps to enhance and evolve their critical systems and operations.

The Director of Public Safety is responsible for the planning (strategic and tactical) technology evaluation and selection implementation delivery and assessment of the Public Safetys technology infrastructure systems and services. They oversee the managers and directors of various Public Safety units foster high-performing and agile teams and effectively utilize the departments technological financial and human resources. This position is responsible for all IT operations projects and programs supporting the Police Department Department of Prisons The Public Safety PMO and the Public Safety Legacy Systems group. This is both an operational and a strategic role.

Essential Functions

• Strategic Planning & Budgeting:
  • Creates Public Safety IT roadmaps that leverage modern design principles and technologies that effectively meet both current and future agency needs.
  • In partnership with Public Safety department stakeholders leads strategic planning to improve efficiency and effectiveness through IT programs.
  • Oversees Public Safety program execution and solution delivery.
  • Provides oversight to all Public Safety IT programs including requirements gathering user-centered design implementation and assessment.
  • Participates in the management of the operating and capital budgets for the OIT Public Safety department.
  • Leads the evaluation of Public Safety solutions that meet short and long-term goals and develops business cases to guide their selection.
  • Recommends IT enhancements and investments where appropriate to support the Citys Public Safety strategic goals and technology priorities.
• Service Delivery & Optimization:
  • Directs the day-to-day operations for areas within their purview.
  • Ensures high availability and reliability of the IT infrastructure ecosystem.
  • Identifies appropriate industry standards legislative requirements City policies OIT procedures and best practices for technology management and support and ensures they are consistently implemented across the department.
  • Continually assesses and improves departmental processes services and systems.
  • Identifies and implements key metrics and service level agreements (SLAs) for Public Safety IT services.
  • Provides oversight and manages Public Safety vendors holding them accountable to service level agreements and deliverables and manages contract renewals.
• Management & Leadership:
  • Builds supports and expands a culture that is supportive of diversity equity and inclusion where employees from all backgrounds can succeed and thrive.
  • Trains coaches and mentors employees under their supervision.
  • Builds strong and collaborative partnerships with key stakeholders across the City and State by actively participating in City and State activities and initiatives.
  • Keeps the CTO informed of current and potential issues activities operational outages and any other risks that might jeopardize or degrade service delivery to the Public Safety community including external partners.

Qualifications :

• BA/BS degree or an equivalent combination of education and experience.
• Ten plus (10) years of applicable work experience with 5 or more years of IT management or IT program management experience preferably in a large governmental environment or a large and highly regulated entity.
• Experience in a management role with proven leadership skills and demonstrated ability to manage high-performing teams vendors operations and budgets.
• Experience leading organizational and/or technology change initiatives with a strong emphasis on relationship-building collaboration and shared stewardship.
• Strong written and oral communication skills (including ability to present ideas in user-friendly business-friendly and technical language).
• Experience with budgeting financial planning and business operations.
• Experience in IT planning strategy and architecture that supports an organizations business needs and operations.
• Expertise in one or more of the Public Safety technical domains including: 911; Police; Prisons; Fire and OEM.
• Demonstrated conflict resolution influence and/or consensus-building.

Additional Information :

Salary Range: $120000 - $149000

Did you know
We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1 2021 the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race
ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to: Human Relations Website:
Work :

No

Employment Type :

Full-time