Responsibilities
Youll play a vital part in keeping people property and information safe. That includes:
- Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff
- Manage mobile alarm call outs and provide solutions in a timely manner
- Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential
- Answer all calls promptly with a high level of customer service giving assistance to internal and external customers including liaising with third parties and contractors as required
- Ensure that all systems/databases are updated in a timely and accurate manner
- Provide client reports
Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.
Qualifications :
What were looking for:
Were looking for someone who sees a different worldsomeone who values teamwork shows initiative and wants to grow. Ideally youll have:
- 1 year of customer service experience
- Excellent customer service
- Flexibility to work days & nights
- The right to work in the UK with a 5-year checkable history.
- Great attention to detail
- Can work well under pressure
- Strong communication skills in Englishboth written and spoken.
Why Join Securitas
We have a promise to our people a People Promise where opportunity people and purpose play a vital role in our day to day!
Opportunity: We see potential in every person and situation.
People: We open our eyes to all thats good.
Purpose: We make your world a safer place.
We believe in your future not just your past. At Securitas youll find a career built on trust respect and progress.
Remote Work :
No
Employment Type :
Full-time
ResponsibilitiesYoull play a vital part in keeping people property and information safe. That includes:Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staffManage mobile alarm call outs and provide ...
Responsibilities
Youll play a vital part in keeping people property and information safe. That includes:
- Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff
- Manage mobile alarm call outs and provide solutions in a timely manner
- Monitor CCTV and respond to all customer requests relating to their alarm system and escalate issues accordingly. Experience within a control room is preferred but not essential
- Answer all calls promptly with a high level of customer service giving assistance to internal and external customers including liaising with third parties and contractors as required
- Ensure that all systems/databases are updated in a timely and accurate manner
- Provide client reports
Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.
Qualifications :
What were looking for:
Were looking for someone who sees a different worldsomeone who values teamwork shows initiative and wants to grow. Ideally youll have:
- 1 year of customer service experience
- Excellent customer service
- Flexibility to work days & nights
- The right to work in the UK with a 5-year checkable history.
- Great attention to detail
- Can work well under pressure
- Strong communication skills in Englishboth written and spoken.
Why Join Securitas
We have a promise to our people a People Promise where opportunity people and purpose play a vital role in our day to day!
Opportunity: We see potential in every person and situation.
People: We open our eyes to all thats good.
Purpose: We make your world a safer place.
We believe in your future not just your past. At Securitas youll find a career built on trust respect and progress.
Remote Work :
No
Employment Type :
Full-time
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