Customs Brokerage Agent

Eagan, MN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Major Duties and Responsibilities

A Customs Brokerage Agent will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.
Ensure a smooth and timely customs process flow for all customs related activities
Daily execution of workflow and department metrics
Transfer declaration information from commercial documents or other sources into our customs entry system
Accurate and timely data entry to allow for the build of a complete US Customs declaration
Build and maintain strong relationships with the customers and government organizations
Ensure compliance to regulations at all times both internal and external
Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
Understand customer expectation to ensure all the elements of the SOP and KPIs are met
Identify and manage exceptions while also identifying opportunities for continuous improvement
Effectively manage and organize emails for timely follow up

Qualifications :

Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
Understanding of transportation documentation and terms is a plus
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Strong desire to learn
Good computer skills (Excel Word PowerPoint)
Fluent in English
College degree

Reporting Structure

Customs Brokerage Lead Agent Supervisor and Manager

Additional Information :

Expected pay range for this position: $22.00-$25.00 per hour.

Expeditors offered benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Major Duties and ResponsibilitiesA Customs Brokerage Agent will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.Ensure a smooth and timely customs process flow for all customs related activitiesDaily execution of workf...

Major Duties and Responsibilities

A Customs Brokerage Agent will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.
Ensure a smooth and timely customs process flow for all customs related activities
Daily execution of workflow and department metrics
Transfer declaration information from commercial documents or other sources into our customs entry system
Accurate and timely data entry to allow for the build of a complete US Customs declaration
Build and maintain strong relationships with the customers and government organizations
Ensure compliance to regulations at all times both internal and external
Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
Understand customer expectation to ensure all the elements of the SOP and KPIs are met
Identify and manage exceptions while also identifying opportunities for continuous improvement
Effectively manage and organize emails for timely follow up

Qualifications :

Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
Understanding of transportation documentation and terms is a plus
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
Pro-active strong organizational skills
Strong desire to learn
Good computer skills (Excel Word PowerPoint)
Fluent in English
College degree

Reporting Structure

Customs Brokerage Lead Agent Supervisor and Manager

Additional Information :

Expected pay range for this position: $22.00-$25.00 per hour.

Expeditors offered benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Continuous Integration
Fraud
Intake Experience
Law Enforcement
Usability
Analysis Skills
Computer Forensics
Driving
Teaching
Counterintelligence
Sass

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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