Russian Bilingual Case Consultant
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Morgan & Morgan the work we do matters. For millions of Americans were their last line of defense against insurance companies large corporations or defective goods. From attorneys in all 50 states to client support staff creative marketing to operations teams every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6000 employees are all united by one mission: For the People.
Summary
Are you driven by empathy and compassion especially when people need it most Do you find fulfillment in helping people rather than the powerful
If you answered yes then our Case Consultant position could be the perfect fit for you!
We are seeking a full-time Russian speaking customer service professionalwho are passionate about making a difference in peoples lives and committed to delivering an exceptional client experience. As a Case Consultant you will be the first point of contact for clients facing challenging and often traumatic situations. Your role is pivotal in offering support and reassurance from the moment they reach out to us.
Our ideal candidate embodies the core values of our Case Control Center:
PURPOSE Passion Unity Respect Persistence Opportunity Success and Excellence.
The Case Control Center operates 7 days a week from 8:00 AM to 9:00 PM and we are looking for candidates with flexible availability including weekends.
If youre someone who values compassion demonstrates genuine empathy treats others with kindness and respect and is looking for a rewarding career in a supportive environmentwe want to hear from you!
Compensation
- $18.50/hour
- $250 Sign-On Bonus (Eligible after 90 days of employment)
Responsibilities
- Conduct consultations to potential clients calling into the firm and determine if we are able to help the client.
- Collect and input adequate data regarding prospective cases.
- Schedule appointments for call backs to potential clients.
- Send and obtain signed retainers via email or text.
- Accept inbound calls and place outbound calls.
- Resolve client issues in a professional manner.
Qualifications
- Bilingual in both Russian and English
- High school diploma or GED is required; college preferred.
- Excellent comprehension and critical-thinking skills.
- Ability to work in a fun fast-paced office environment.
- Used to adapting in an ever-changing environment and handling multiple priorities.
- Must thrive both in a team environment and when working independently.
- Reliable and dependable.
- Excellent comprehension and critical-thinking skills.
- Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications.
#LI-EZ1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people not the powerful. This success starts with our staff. For full-time employees we offer an excellent benefits package including medical and dental insurance 401(k) plan paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgans privacy policy.
Required Experience:
Contract
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Morgan & Morgan is America’s Largest Personal Injury Law Firm. 1,000+ Lawyers. Over $20 billion earned. 24/7 free consultation. Contact us today for full details.
