Durable Medical Equipment (DME) Coordinator PRN

Position Summary
Under the direct supervision and orders of the physicians the Durable Medical Equipment (DME) Coordinator will be responsible for ensuring timely ordering documentation and data entry of durable medical equiptment (DME) and related supplies. The DME Coordinator will provide the highest level of customer service to patients physicians and all practice/hospital personnel. Communicating clearly to vendors patients and providers. The DME Coordinator will act as a liaison for customer calls and assist with coordination of care with the Respiratory Therapist.

Essential Duties

1. Communicates with referral source DME pharmacy and other vendors to process all certifications orders and required information. Must be able to provide a high level of product knowledge and educate patients with the equipment they are receiving.
2. Ensures that all necessary documentation is obtained as it relates to payer requirements standard operation procedures and compliance programs. Assists with troubleshooting.
3. Performs clinical skills as guided by competency validation.
4. Implements plan for each clinic ahead of time to identify and anticipate potential clinic flow problems; Monitors master schedule; Resolves unexpected patient flow issues.
5. Coordinates telephone communication with patients families referring providers and other members of the health team; utilize follow-up system to assure care follow up and coordination is accomplished; tasking by utilizing scripted call backs relaying messages from the clinical licensed professional.
6. Responsible for timely administrative functions to support clinic: manual billing error correction data entry photocopying prior authorizations answering unit/clinic phone taking phone messages faxing and obtaining records.
7. Provides and documents appropriate education to patients/families utilizing effective teaching skills scripted teaches and the National Jewish supportive materials as directed by a licensed clinical professional.
8. Precepts and orients new team members to their function in clinic.

Other Duties

1. Cross trained to provide coverage for staff absences and vacancies as necessary.
2. May be assigned to work on additional projects and tasks as necessary.
3. Attend monthly meetings with the Durable Medical Equipment (DME) Vendors and staff.

Competencies

1. Accountability:Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
2. Attention to Detail:Accomplishing tasks by considering all areas involved no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
3. Collaboration/Teamwork:Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
4. Informing and Communicating:Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
5. Patient Relations:Meeting patient and patient family needs; taking responsibility for a patients safety satisfaction and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.
6. Initiative:Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
7. Impact and Influence:Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying ones own behavior to accommodate tasks situations and individuals involved. Taking advantage of opportunities to make a difference and have an impact. When used well the intended outcome of this competency is the creation of goodwill trust and respect while motivating people to want to follow you even when they dont have to.

Supervisory or Managerial Responsibility
None

Travel
None

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies the Employee Handbook Code of Conduct and completes NetLearning by due date annually.
5. Promotes a workplace culture based on mutual respect and merit where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education:High school diploma/GED required. Successful graduation from an accredited Medical Assistant program preferred.
2. Work Experience:One (1) year of healthcare experience experience Assistant experience preferred.
3. Special Training Certification or Licensure:CPR/BLS required.

Salary Range: $22.76 - $30.10

Benefits
At National Jewish Health we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care our employees are our greatest asset. With that in mind we have designed a valuable comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage:Multiple Cigna health plans for Colorado regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off:Generous PTO accruals to use for vacation and sick days and six paid holidays all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans:Coverage effective the first of the month after hire.
• Retirement Savings:403(b) plan with employer contributions after two years.
• Wellness Incentives:Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement:Up to $5250 annually for full-time and part-time employees.
• Child Care Assistance:Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness:Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance:Employer-paid plans and optional buy-up choices.
• Voluntary Benefits:Full suite of coverage options such as Accident Hospital Indemnity and Legal Plan
• Exclusive Discounts:Savings on local services insurance and RTD bus passes.

Application Deadline:This position will be open for a minimum of three days and until a top applicant is identified.