Express Service Advisor

Sky Ford Of Provo

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profile Job Location:

Provo, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: 23-10-2025
Vacancies: 1 Vacancy

Job Summary

The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership you can be a part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor assistant lane manager or service consultant

  • Very energetic personality

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive friendly attitude

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.


Required Experience:

Unclear Seniority

The responsibilities of a Service Advisor include greeting customers listening to their needs and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.By working at a Ford dealership you can be a part of a brand that honors the past...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

We are looking for an Automotive Sales Associate to join our new car sales team! The right person will have experience selling, and must love working with peop...

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