Customer Representative Travel
Share
Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service we want to hear from you!
Key Responsibilities:
-
Customer Assistance: Provide detailed knowledgeable responses to client inquiries via phone email and in-person including travel options destinations and special requests.
-
Travel Booking: Manage bookings for flights hotels tours and transportation ensuring a seamless experience for customers.
-
Issue Resolution: Address any customer concerns or complaints promptly ensuring swift and satisfactory resolutions.
-
Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
-
Documentation & Billing: Accurately process bookings issue invoices and handle payment transactions.
-
Relationship Building: Foster long-term relationships with customers enhancing customer retention and satisfaction.
-
Stay Informed: Keep up-to-date with the latest travel trends industry regulations and product offerings to better serve customers.
Qualifications:
-
Previous experience in a customer service or travel-related role is preferred.
-
Excellent communication and interpersonal skills.
-
Strong organizational and multitasking abilities.
-
Ability to work under pressure and handle customer issues efficiently.
-
Knowledge of travel booking systems and industry regulations is a plus.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
