Virtual Medical Receptionist
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
Now Hiring: Virtual Medical Receptionist (Psychiatry / Mental Health)
Company: Vital Virtuals
Work Setup: Fully Remote
Are you passionate about helping patients and experienced in the mental health field Vital Virtuals is seeking a Virtual Medical Receptionist with extensive experience in Psychiatry or the mental health space particularly in patient communication.
Qualifications
- Previous experience in medical reception scheduling or administrative work (preferred but not required)
- Familiarity with Psychiatry practice or mental health workflows (required)
- Experience using Charm EMR and Spruce (required)
- Strong verbal and written communication skills
- Basic knowledge of insurance verification is a plus
- Reliable computer high-speed internet and a quiet work environment
- Comfortable using Zoom throughout the workday
Technical Requirements (Strictly Verified Before Interview)
- Operating System: Windows 10 Pro or higher (genuine 32/64-bit)
- Processor: Intel Core i5 (8th Gen) or AMD equivalent
- RAM: Minimum 8GB
- Internet: Wired DSL/Fiber at least 50 Mbps (No LTE connections accepted)
- Headset: USB noise-canceling mic (Plantronics Audio 628 recommended)
- Webcam: HD 720p/1080p (A4Tech PK-910H recommended)
- Monitor: External monitor (17 19 or 22)
Important: Applications that do not meet these technical requirements will not be considered. Compliance is strictly verified before the interview.
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
