Key Responsibilities
- Responsible for the stability of mission-critical deployments
- Lead the team to attend to and provide workarounds/fixes for issues in applications and system services within strict SLAs
- Lead the team to troubleshoot/investigate issues in application and system components
- Review/Prepare RCA documents
- Be present in war rooms during high-priority issues to lead the team
- Client interactions during issues updates and upgrades
- Be a role model for the technical side of the team
- Lead the team technically and managerially
Person Specifications
- Bachelors degree in Computer Science Software Engineering or related field or BSc equivalent qualification with 12 years of experience
- At least 8 years of experience in application support
- Extensive experience in distributed systems is essential
- Experience in tools used in troubleshooting Java C services
- Experience in performance troubleshooting of backend services databases message brokers load balancers etc
- Experience working with various DevOps tools such as Jenkins Terraform Helm charts etc. is required
- Experience in various monitoring tools such as Prometheus
- Well-experienced in various databases Kubernetes various load balancers GCP
- Extensive experience with Linux/Unix system administration
- Sound knowledge of operating system concepts
Key Responsibilities Responsible for the stability of mission-critical deploymentsLead the team to attend to and provide workarounds/fixes for issues in applications and system services within strict SLAsLead the team to troubleshoot/investigate issues in application and system componentsReview/Prep...
Key Responsibilities
- Responsible for the stability of mission-critical deployments
- Lead the team to attend to and provide workarounds/fixes for issues in applications and system services within strict SLAs
- Lead the team to troubleshoot/investigate issues in application and system components
- Review/Prepare RCA documents
- Be present in war rooms during high-priority issues to lead the team
- Client interactions during issues updates and upgrades
- Be a role model for the technical side of the team
- Lead the team technically and managerially
Person Specifications
- Bachelors degree in Computer Science Software Engineering or related field or BSc equivalent qualification with 12 years of experience
- At least 8 years of experience in application support
- Extensive experience in distributed systems is essential
- Experience in tools used in troubleshooting Java C services
- Experience in performance troubleshooting of backend services databases message brokers load balancers etc
- Experience working with various DevOps tools such as Jenkins Terraform Helm charts etc. is required
- Experience in various monitoring tools such as Prometheus
- Well-experienced in various databases Kubernetes various load balancers GCP
- Extensive experience with Linux/Unix system administration
- Sound knowledge of operating system concepts
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