Trauma-Informed Practices Coordinator

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

Department:

Job Type:

Exemption Status:

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

Overview:

THIS WORK MATTERS!

This position integrates trauma-informed perspectives and practices into all aspects of DCHS programming with a specific focus on workforce safety wellbeing and equity. The Trauma Informed Practices Coordinator leads a range of initiatives designed to communicate a culture of resiliency and healing; build capacity for staff and management to use trauma-sensitive strategies ensure Department policies are trauma-informed and partner with external agencies and jurisdictions to align approaches.

As the Trauma-Informed Practices Coordinator other duties will include:

• Act as subject matter expert (SME) and/or coordinator of trauma-informed programs to align with departments WESP initiatives

• Act as the primary driver and designated spokesperson other than the manager for highly complex interdivisional and interagency strategic programs and projects with multiple jurisdictions disciplines and community groups

• Develop evaluate enhance provide expert advice and manage programs and projects to embed trauma-informed practices into all aspects of DCHS culture supervision communications facilities policies and processes (including critical incident response facility evaluation reviewing communications coaching supervisors managing conflict resolution and developing orientation and training)

• Develop and offer ongoing opportunities for trauma-informed coaching for supervisors and managers

• Research and incorporate emerging trauma-informed and industry best practices into DCHS presenting reports to Leadership for consideration

• Help senior management with policy and organizational issues. Talk to managers and leaders about trauma-informed best practices and ways to plan and communicate.

• Collaborate on department-wide initiatives

• Recommend strategies policies procedures and actions to respond to employee and consumer experiences and trauma-informed programmatic adjustments

• Provide strategic direction on key focus areas including field and home visiting safety policy acute incident recovery and increasing physical and psychological safety within DCHS facilities

• Operationlaize a trauma-informed workspace and service delivery by informing policy procedures and communication

• Recommend policy adjustments to align with trauma-informed practices and become an employer of choice

• Provide input on Department-wide initiatives such as the Sustainable Business Plan Employer of Choice Employee feedback opportunities and the Department Dashboard

• Compile and evaluate emerging and promising practices in healing and recovery Disseminate information through various media (email newsletters Commons content in-person forums)

• Develop create draft and consult on communications to the entire department to ensure a trauma-informed approach and language

• Respond to employee safety concerns and elevate those to DCHS Leadership and HR

• Partner with other County Departments including Emergency Management Organizational Learning and Wellness and The Health Department to provide oversight and consultation around trauma-informed practices county-wide

• Implement performance management framework for Trauma-Informed Practices as a guide to implement a range of evaluation strategies to describe low and high-level outcomes. This includes collection and tracking of participation in training and consultation sessions surveys of employee well-being and interviews with staff most impacted by decisions to center their experience

• Utilize technological solutions marketing and communication materials to expand information related to TIC practices

Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee you will create a work culture of respect trust and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the Countys attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

Education/Training:

• A Bachelor Degree from an accredited College University in the field study of Psychology/Sociology Emotional Education or a related field

• Three (3) to Six (6) years experience working in a trauma-informed environment

• Three (3) to Six (6) years experience training and educating employees managers and directors around trauma-informed material

• Diversity and Equity: Ability to promote a culture of respect inclusiveness and appreciation of diverse perspectives backgrounds and values

Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED:

Application Packet: You must submit all requested items below. Failure to do so will be deemed an incomplete application.

1. Attach a Resume showing you meet minimum qualifications; AND

2. Attach a Cover Letter addressing the following:

• Demonstrate your experience working with diverse vulnerable populations; and

• Please describe and knowledge of working training and educating others around trauma-informed practices

Note: The application resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the Overview and To Qualify sections of the job announcement. Please be thorough as these materials will be scored and determine your eligibility to advance in this recruitment process.

-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. --

• Internal applicant: If you are an internal candidate (current employee including on-call regular probationary limited duration and temporary employee) your job application will consist of the career profile that you complete on Workday. Before you apply please make sure to do the following:

  • Navigate to your profile in Workday (see: My Career Profile) and click on the Career section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History Education Skills Languages Certifications etc.).

  • When completing the application on Workday as an internal candidate you will need to scroll down to see the Resume/Cover Letter section on your screen. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.

• External applicant: When completing the application on Workday as an external candidate (including volunteers unpaid interns contractors and community partners) through you will come to a page where you will see the Resume/CV section. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.

• Do not click the Submit button before you upload your documents.

After You Apply:

• Please save a copy of this job posting for your reference as it will not be available for you to view online after the job posting closes.

• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the My Applications section. You must complete these tasks or actions before the job posting closes.

• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Resume and Cover Letter Review

• Phone screen

• Consideration of top candidates

• Language assessment

• Background reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Hybrid Telework: This position is designated as hybrid telework meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak 209 SW 4th Ave. Portland OR 97209

Serving the Public Even During Disasters

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

Recruiter:

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile: