Department Manager Amsterdam

We do Gym that is what we stand for at Gymshark and our mission is to Unite the Conditioning Community. We do this by bringing together the Gymshark community whether it be through a love of conditioning wearing our product following our Athletes or viewing content across our various social platforms.

Working in our upcoming store in Amsterdam youll play a pivotal part in bringing the Gymshark mission to life. We dont care if they buy browse or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

As a Department Manager at Gymshark you will be the heartbeat of our dynamic retail environment leading by example to deliver an exceptional in-store experience for our community. Youll manage daily operations overseeing a team of Team members to deliver best in class service drive sales performance and maintain store presentation standards.

WHAT YOULL BE DOING:

• Represent Gymsharks culture and values acting as a passionate brand ambassador.
• Support the day-to-day operations and strategic execution of the store.
• Identify opportunities for growth within your team and the wider business.
• Provide clear and confident communication delivering feedback and collaborating with Gymshark headquarters in UK
• Assist in hiring developing and leading a diverse world-class team.
• Deliver in-the-moment coaching and feedback to your team.
• Strive to achieve KPIs for your area of responsibility through passionate leadership and coaching
• Be a role model for brand experience customer service product knowledge and operational best practices.
• Coach and train others to foster personal and professional growth.
• Hold key holder responsibilities including opening and closing the store.
• Deputise for the Assistant Store Manager in their absence.
• Ensure the safety and well-being of people customers and assets including stock and technology.
• Support store management with projects and initiatives as needed.
• Bring energy passion and fun to the workplace every day.
• Feedback and contribute to a culture of continuous learning both individually and as part of the team

WHAT YOULL NEED:

Essential Criteria:

• Retail management Experience of working in fast paced retail store managing a team.
• Leadership Ability to inspire motivate and lead a diverse team toward achieving store goals and delivering excellent customer experiences.
• Communication Strong verbal and written communication skills to effectively interact with staff customers and senior management.
• Customer Service Expertise in handling customer needs resolving complaints and creating an outstanding in-store experience.
• Performance Tracking Ability to monitor and analyse KPIs and other performance metrics to drive improvement.
• Sales & Marketing Knowledge Understanding of sales strategies promotions and how to drive store performance to meet and exceed targets.
• Problem-Solving Ability to quickly identify issues and develop effective solutions whether its customer concerns team dynamics or operational challenges and ensure that daily operations run smoothly.
• Time Management Ability to prioritise tasks manage multiple responsibilities
• Full eligibility to work in the Netherlands

As part of this role there will be communication with our head office. Since our head office operates in English we require our team to have a certain level of English proficiency to ensure clear and effective communication. This includes written and spoken English as it is necessary for regular interactions such as meetings emails and reports. Please submit your application in English.

In order to comply with PCI-DSS standards (Payment Card Industry Data Security Standards) which governs how we handle store and access payment data this position is subject to satisfactory results from necessary pre-employment checks including a basic VOG check. This will be conducted at acceptance stage and in all cases well always speak to you first and no offers will be automatically withdrawn.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email

OUR VALUES ARE INVALUABLE

Sharing the same values and beliefs make us who we are visionaries. You will be the type of person that always looks to be accessible inclusive and humble (Be Human). You are conscious of the world we live in caring for those around us and are proactive to create positive change (Give a S**t). You are honest trustworthy and genuine (Do the Right Thing). You are ambitious agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further we go together (Put Community First)

THE PERKS.

Standard benefits include:

• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme including dental insurance cycle to work tech scheme
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Funded multi-site fitness membership
• Life Assurance

Note: The bonus programme and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.