L3 IAM & PKI Engineer

L3 IAM & PKI Engineer Advanced Support & Architecture

Key Responsibilities:

• Advanced Technical Support & Escalation Management:

• Serve as the ultimate escalation point for complex issues affecting IAM and PKI systems.

• Conduct in-depth troubleshooting perform root cause analysis and implement long-term corrective actions.

• System Design Configuration & Optimization:

• Architect and optimize Privileged Access Management IGA and Remote Access solutions.

• Oversee the design implementation and maintenance of PKI infrastructures including certificate issuance renewal and revocation processes.

• Develop and enforce best practices and security policies for IAM and PKI systems.

• Incident Response & Continuous Improvement:

• Lead response efforts during critical security events and drive post-incident reviews.

• Analyze incident data to identify trends and implement proactive measures for risk mitigation.

• Technical Leadership & Collaboration:

• Mentor L2 team members and document advanced procedures standard operating procedures (SOPs) and system configurations.

• Collaborate with cross-functional teams (IT security compliance) to align IAM and PKI strategies with overall business objectives.

• Governance & Compliance:

• Ensure all IAM and PKI activities comply with regulatory requirements and internal security policies.

• Participate in audits risk assessments and policy reviews to maintain a strong security framework.

Required Qualifications:

• Bachelors degree in Computer Science Information Technology Cybersecurity or a related field.

• 7 years of experience in identity and access management or PKI with a proven track record in handling complex security solutions.

• Demonstrated expertise with Privileged Access Management IGA Remote Access Solutions and PKI systems.

• Strong analytical troubleshooting and problem-solving skills.

• Excellent communication and leadership abilities.

Desired Skills & Certifications:

• Advanced industry certifications such as CISSP CISM or equivalent.

• Vendor-specific certifications in IAM PKI or related security technologies are highly desirable.

• Proficiency in ITIL processes risk management and change management.

• Experience in enterprise-level security architecture and compliance.

Working Conditions:

• Full-time role with standard hours and potential on-call responsibilities during critical incidents.

• Fast-paced high-pressure environment with opportunities for global collaboration.

• Occasional extended hours may be required during planned maintenance or security incidents.