IT PC Refresh Technician

Murphy, NC - USA

Monthly Salary: Not Disclosed

Posted on: 22 days ago

Vacancies: 1 Vacancy

Job Summary

Title: IT PC Refresh Technician
Pay Rate Range: $19.07 $20.98/hr (DOE)
Employment Type: Contract
Estimated End Date: November 9 2026
Schedule: Full-time 1st shift (Monday Friday 8:00 AM 5:00 PM)
Location: Murphy NC 28906
Job Code: 1842
FAA: Not Required

Tekberry is looking for a highly qualified and motivated IT PC Refresh Technician to work on-site with our client a worldwide designer manufacturer and integrator of precision control components company. This position is 100% on-site in Murphy NC. As a W2 employee you will have access to health benefits.

Responsibilities

Provide hands-on technical assistance as part of Moogs PC hardware refresh deployment project.
Build configure and deploy refreshed computer hardware to end users while ensuring smooth operation of IT systems.
Install and support endpoint software PC equipment and accessories.
Troubleshoot and resolve end-user issues related to PCs networks printers and applications.
Diagnose research and resolve technical issues; escalate to higher-level teams as appropriate.
Deliver excellent customer service and communicate clearly with end users and technical teams.
Document all incidents requests and resolutions accurately in the ITSM /ticketing system.
Provide Level 2 day-to-day technical support to end users.
Assist in after-hours support if needed for critical troubleshooting maintenance or system emergencies.

Must-Have Qualifications

1 2 years of proven experience in a technical support or help desk position.
Hands-on experience installing configuring and supporting computer systems and applications.
Strong problem-solving and time-management skills with the ability to meet deadlines.
Familiarity with service desk tools (e.g. Bomgar or other remote desktop access programs).
Experience supporting Windows and Mac OS operating systems.
Excellent written and interpersonal communication skills.
High school diploma or equivalent; IT-related coursework or certifications preferred.

Preferred Qualifications

Industry certifications such as CompTIA A CompTIA Network Windows 7/10 ITIL v4 Foundation or Dell Proven Professional.
Previous experience supporting enterprise-level hardware refresh projects.

Tekberry offers a $100 referral bonus for referrals resulting in successful placements!

Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under applicable laws.

Tekberry Inc. is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume you are explicitly consenting to receive communications from our organization via text message. All texts are sent by real people and we look forward to connecting with you about this opportunity!

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Title: IT PC Refresh Technician Pay Rate Range: $19.07 $20.98/hr (DOE) Employment Type: Contract Estimated End Date: November 9 2026 Schedule: Full-time 1st shift (Monday Friday 8:00 AM 5:00 PM) Location: Murphy NC 28906 Job Code: 1842 FAA: Not Required Tekberry is looking for a highly quali...