IT Support Specialist

VGroup Inc

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profile Job Location:

Buffalo, WY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Title: IT Support Specialist
Duration: 24 Months
Location: Buffalo Regional Office 295 Main St Ste 545 Ellicott Square Bldg. Buffalo NY 14203 (Hybrid)
Position Type: Contract
Interview Type: Webcam Only

Responsibilities:

  • Provide CONNECTIONS user support via in-person email and telephone
  • Provide direct on-site instruction to individual users and small groups
  • Provide instruction on newly released functionality
  • Deliver presentations to line staff
  • Monitor compliance with data entry requirements
  • Review training materials
  • Provide technical assistance with data warehouse

Required Skills:

  • 36 months of experience providing IT support to users.
  • 36 months of expereince providing implementation support services.
  • 18 months of experince providing onsite systems support in a child welfare environment.
  • 18 months of experience in training staff in a child welfare application.
  • Bachelors Degree

V Group Inc. is an IT Services company which supplies IT staffing project management and delivery services in software network help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR CA DE FL GA IL KY MD ME MI NC NJ NY OH OR PA SC TX VA and WA. If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

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Job Title: IT Support Specialist Duration: 24 Months Location: Buffalo Regional Office 295 Main St Ste 545 Ellicott Square Bldg. Buffalo NY 14203 (Hybrid) Position Type: Contract Interview Type: Webcam Only Responsibilities: Provide CONNECTIONS user support via in-person email and telep...
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