UX Copywriter

We re seeking a content professional who blends UX writing and content strategy with a strong marketing background. This role ensures that every word across our digital experiences is purposeful user-centered and aligned with our brand voice. You ll craft clear engaging copy for interfaces while maintaining a structured content library that supports scalable consistent experiences across platforms.

This position plays a key role in shaping how our customers experience the brand through language design and storytelling across both web and mobile (iOS/Android).

Key Responsibilities

Key Responsibilities

Craft

• Write microcopy for digital interfaces buttons menus error messages tooltips that enhances clarity and usability.
• Maintain and evolve voice and tone guidelines to balance usability with brand personality across all touchpoints.
• Collaborate with designers developers product managers and marketing teams to ensure consistency between product UX and marketing messaging.
• Contribute to the redesign of our native app experience ensuring a fresh intuitive look and feel aligned with modern UX best practices.

Documentation & Governance

• Maintain a centralized content library of reusable assets across Product Design.
• Create clear scalable documentation for content workflows governance and usage guidelines.
• Partner with Legal Compliance and Accessibility teams to ensure all content meets regulatory accessibility (WCAG) and inclusivity standards.
• Document and evolve our design system principles ensuring consistency in tone language and interaction patterns across digital products.

Skills & Qualifications

• Writing Clarity: Ability to craft concise intuitive copy for UI elements that improve user experience.
• User Empathy & Research: Understanding of user needs through research testing and data-driven insights.
• Content Strategy: Experience planning and managing content across user journeys for consistency and brand alignment.
• Information Architecture: Strong organizational skills to structure content logically and support seamless navigation.
• Design Tool Proficiency: Familiarity with Figma and collaboration within design systems.
• Brand Voice & Tone Management: Proven ability to maintain brand consistency across UX and marketing content.
• Analytics & Conversion Optimization: Ability to interpret user data to refine copy and enhance engagement.
• Documentation & Governance: Skilled at writing clear content guidelines and usage documentation for cross-functional teams.
• Accessibility & Inclusivity: Understanding of WCAG standards and best practices for inclusive language.
• Collaboration & Influence: Excellent communication and soft skills; capable of influencing peers and stakeholders across disciplines.
• Marketing Acumen: Understanding of marketing strategy and go-to-market practices to align UX messaging with brand and business objectives.

Preferred Background

• 4 years of experience in UX writing content design or content strategy roles.
• Background in marketing digital design or communications.
• Experience in large-scale enterprise or retail digital environments (e.g. e-commerce mobile app ecosystems).
• Familiarity with agile workflows and design systems at scale.