Receptionist Buildings Access Security
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Experience Required:
0-1years
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Education
NQF 5: 1-2 year Certificate/ Diploma
Qualifications and experience:
National Certificate/ Diploma in Office Administration or related fields.
Experience as a receptionist and switchboard operator in a medium to large organization.
Special Requirements:
May require shift flexibility coverage for peak times or special reception events.
Fluency in English (written and spoken).
Experience with SAP or clerical systems preferred.
Excellent telephonic etiquette interpersonal communication and customerservice orientation.
Highly organized and detailoriented able to prioritize and multitask without close supervision.
Strong attention to detail and situational awareness.
Ability to remain calm under pressure.
Professional and presentable demeanor appropriate for corporate environment
Requirements
Greet and assist all visitors employees and contractors in a professional and courteous manner.
Verify identification issue visitor badges/cards and maintain accurate visitor logs.
Enforce access control policies including Anti-Passback rules and National Key Point compliance requirements.
Monitor entry/ exit points to prevent unauthorised access.
Conduct basic bag or equipment inspections where authorised.
Use electronic access systems and CCTV to monitor lobby activities.
Visitor & Contractor
Management Contact hosts to confirm appointments before granting access.
Ensure all visitors and contractors are escorted or directed to their destination.
Incident Reporting
Report suspicious activities security breaches or safety hazards to the Security Consultant or Control Room immediately.
Maintain accurate incident and access records for audits.
Customer Service & Communication
Provide information and directions to authorised visitors and employees.
Handle incoming phone calls at reception and direct them appropriately.
Administrative Support
Maintain reception area in a neat orderly and secure manner.
File visitor documentation and update access control records as required.
Assist with security-related administration such as compiling daily access reports.
Competencies
Acquiring Information
Championing Customer Needs
Demonstrating Self-Insight and Awareness
Sharing Information.
Required Skills:
Access control and verification Greet and assist all visitors employees and contractors in a professional and courteous manner. Verify identification issue visitor badges/cards and maintain accurate visitor logs. Enforce access control policies including Anti-Passback rules and National Key Point compliance requirements. Monitor entry/ exit points to prevent unauthorised access. Conduct basic bag or equipment inspections where authorised. Use electronic access systems and CCTV to monitor lobby activities. Visitor & Contractor Management Contact hosts to confirm appointments before granting access. Ensure all visitors and contractors are escorted or directed to their destination. Incident Reporting Report suspicious activities security breaches or safety hazards to the Security Consultant or Control Room immediately. Maintain accurate incident and access records for audits. Customer Service & Communication Provide information and directions to authorised visitors and employees. Handle
Company Industry
IT Services and IT Consulting
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
