12 Months Buildings Access Security Receptionist Vacancy

Centrax Digital

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profile Job Location:

Johannesburg - South Africa

profile Monthly Salary: ZAR 15000 - 20000
profile Experience Required: 1-3years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Buildings Access Security Receptionist serves as the first point of contact for all visitors contractors and employees entering premises. The role ensures that only authorized individuals gain access while providing professional front-line service and supporting security protocols and compliance requirements.

Requirements

Access Control and Verification
Greet and assist all visitors employees and contractors in a professional and courteous
manner.
Verify identification issue visitor badges/cards and maintain accurate visitor logs.
Enforce access control policies including Anti-Passback rules and National Key
Point compliance requirements.
Monitor entry/exit points to prevent unauthorised access.

Security Screening

Conduct basic bag or equipment inspections where authorised.
Use electronic access systems and CCTV to monitor lobby activities.

Visitor & Contractor Management

Contact hosts to confirm appointments before granting access.
Ensure all visitors and contractors are escorted or directed to their destination.

Incident Reporting

Report suspicious activities security breaches or safety hazards to the Security
Consultant or Control Room immediately.
Maintain accurate incident and access records for audits.

Customer Service & Communication

Provide information and directions to authorised visitors and employees.
Handle incoming phone calls at reception and direct them appropriately.

Administrative Support

Maintain reception area in a neat orderly and secure manner.
File visitor documentation and update access control records as required.
Assist with security-related administration such as compiling daily access reports.

Performance Metrics (KPIs)

Accuracy in visitor and access control records.
Compliance with security procedures and protocols.
100% coverage of incoming calls through the reception phone.
Accuracy and tidiness in filing and data capturing.
Timeliness in logging messages and submitting cost/usage reports if needed (e.g.
telephone cost reports to departments)

MINIMIMUM REQUIREMENTS

Qualifications and Experience
Minimum: Matric (Grade 12).
Minimum Education: Grade 12 (Matric) or equivalent.
Experience: At least 12 years of security access control or reception.

Advantageous:

A tertiary certificate in Office Administration or related field is advantageous.
Experience in a high-security or corporate building environment advantageous.
Reception switchboard experience.
SAP system experience beneficial
Receptionists are the face of an organization; excellent customer service is vital.
Familiarity with access control duties or visitor management systems /platforms.
Awareness of anti-passback and access protocols

Key Competencies:

Fluency in English (written and spoken).
Proficient in Microsoft Office (Word Excel Outlook and access control); experience with SAP or clerical systems preferred.
Excellent telephonic etiquette interpersonal communication and customerservice orientation.
Professional appearance and conduct.
Strong attention to detail and situational awareness.
Ability to remain calm under pressure.
Highly organized and detailoriented able to prioritize and multitask without close supervision.
Reliable and trustworthy with discretion around confidential information.
Professional and presentable demeanor appropriate for corporate environment.

Security Clearance

Must be eligible and willing to undergo screening of background checks integrity
checks and criminal record checks.

Work Conditions & Extras

Primarily based at reception/security checkpoint.
May be required to work shifts weekends and public holidays.
Must wear Security-approved uniform and identification.
Fulltime onsite position based at Centurion
May require shift flexibility coverage for peak times or special reception events.


Required Skills:

Access control and verification Greet and assist all visitors employees and contractors in a professional and courteous manner. Verify identification issue visitor badges/cards and maintain accurate visitor logs. Enforce access control policies including Anti-Passback rules and National Key Point compliance requirements. Monitor entry/ exit points to prevent unauthorised access. Conduct basic bag or equipment inspections where authorised. Use electronic access systems and CCTV to monitor lobby activities. Visitor & Contractor Management Contact hosts to confirm appointments before granting access. Ensure all visitors and contractors are escorted or directed to their destination. Incident Reporting Report suspicious activities security breaches or safety hazards to the Security Consultant or Control Room immediately. Maintain accurate incident and access records for audits. Customer Service & Communication Provide information and directions to authorised visitors and employees. Handle

The Buildings Access Security Receptionist serves as the first point of contact for all visitors contractors and employees entering premises. The role ensures that only authorized individuals gain access while providing professional front-line service and supporting security protocols and compliance...
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Company Industry

Dairy Product Manufacturing / Agriculture / Construction / Mining Machinery Manufacturing / Animal Feed Manufacturing / Food Production

Key Skills

  • Multi-line Phone Systems
  • Customer Service
  • Computer Skills
  • QuickBooks
  • Medical office experience
  • Office Experience
  • 10 Key Calculator
  • Dental Office Experience
  • Front Desk
  • Administrative Experience
  • Medical Receptionist
  • Phone Etiquette