Head of Operations
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Client of launch ventures is looking for a Head of Mission Operations an experienced systems-driven operator who can orchestrate people technology and process in a live regulated healthcare environment.
This role sits at the centre of the execution engine. You will work directly with the Co-Founder & COO and company leadership to ensure every clinical deployment data pipeline and product release runs predictably safely and flawlessly.
It is both a command and orchestration role ideal for someone who thrives in complexity balances precision with urgency and takes pride in building systems that directly impact patient lives.
Key Responsibilities
Operational Orchestration:
Own cross-functional delivery across engineering product QA and clinical operations ensuring synchronization between technical and customer-facing teams.Deployment Management:
Plan and oversee clinical and partner roll-outs managing timelines dependencies and on-site or remote go-lives with zero-surprise execution.Systems & Process Design:
Build scalable operating rhythms daily stand-ups QA reviews issue-tracking frameworks and operational dashboards for leadership visibility.Compliance & Quality:
Partner with Engineering AI and Product leadership to ensure adherence to FDA HIPAA and other regulatory requirements through disciplined documentation and process integrity.Continuous Improvement:
Identify operational bottlenecks early implement countermeasures and institutionalize learning loops across deployments.Stakeholder Communication:
Serve as the operational point of contact for internal teams and external hospital
Requirements
Skills & Competencies
Systems Thinking: Ability to connect technical clinical and operational variables into one coherent model.
Execution Discipline: Operates calmly and decisively under pressure; detail-oriented without losing perspective.
Analytical Precision: Data-driven decision-maker who uses metrics to guide prioritization.
Cross-Functional Empathy: Can communicate fluently with engineers clinicians and executives alike.
Operational Creativity: Builds structure in ambiguous environments and simplifies the complex.
Integrity & Accountability: Relentless about quality compliance and mission alignment.
Experience & Background
510 years in operations program delivery or systems management within technology healthcare or regulated industries.
Has led multi-stream projects or deployments (e.g. Accenture Deloitte high-growth health-tech or SaaS environments).
Proven ability to manage delivery under high stakes with minimal oversight.
Company Industry
IT Services and IT Consulting
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
