Account Manager (UK)

Role Description Account Manager

About Greenpark

Greenpark is a global award-winning performance-driven content leader and brand publishing Purposeis to help brands create meaningful connections that impact peoples lives through performance-driven contentfor search and social. Our unique expertise in Omnichannel Search & Insights Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.

We do this for a global client portfolio including Unilever Campari Group AIA Sanofi Nestle Lipton Kimberley Clark Kelloggs Emma Sleep De Beers and more.

Our Values

As a company we strive and act together in our ambition to make a positive impact for the people and brands we serve we do everything with kindness and respect at the core. We Strive Acting Together With Kindnessare the values that guide us.

About the role

Were looking for a bright proactive Account Manager to join our client services team.

Youll play a key role supporting the delivery of creative and digital projects for some of our most exciting clients helping keep work moving on brief on time and always aligned to client goals.

No two days are the same: one moment you might be coordinating content creators the next shaping a data & insight brief with our SEO team or helping deliver a digital PR campaign. That variety should excite you.

Youll ideally have 12 years experience in a marketing agency or digital environment and a can-do self-starter attitude. Well coach and upskill you what matters most is your curiosity ownership and drive to make things happen.

Your day-to-day focus: Youll be the connector who keeps clients and internal teams in sync - helping transform ideas into campaigns or workflows that deliver measurable results. By staying close to clients needs managing the detail and keeping communication clear youll ensure great creative work lands smoothly and builds lasting client trust.

What youll do

• Act as a day-to-day contact for your clients keeping them informed on project progress next steps and actions while developing a natural personable rapport

• Take and review briefs with the Account Director/Client Partner and project team helping translate client objectives into clear internal actions and deliverables

• Coordinate Greenparks response to briefs bringing together the right internal specialists (strategy creative social influencer paid media etc.) to deliver great work

• In partnership with Project Management/Delivery keep internal teams aligned with up-to-date information ensuring delivery stays on brief on time and on budget

• Lead or support regular project status updates (client and internal)

• Develop an understanding of your clients business challenges competitors and wider industry landscape; sharing relevant insights with your team.

• Begin applying a strategic lens to deliverables learning how each project fits into the bigger picture

• Skilled at coordinating teammates and clients across time zones and remote setups keeping communication clear and projects moving smoothly

Business Development and Commercial Awareness

• Ensure work progresses efficiently and to a high standard keeping clients updated so that scopes can be closed smoothly and new opportunities raised

• Maintain day-to-day awareness of project financials by staying in close communication with the Project Manager. Flag any potential budget risks early and help keep projects on track

• Support the Account Director Client Lead and finance team by providing timely updates on the financial health of projects and accounts following internal finance processes as

• Be proactive in identifying opportunities to upsell develop new work or explore new areas that align with team and business targets

About you

• 2 years experience in a marketing digital or agency role (client services account or project coordination)

• Required working knowledge of Technical SEO and Search

• Interest in digital media AI paid and owned content social and influencer marketing; and how brands connect with audiences online; ideally with experiences to demonstrate

• Highly organised with strong attention to detail and timely follow-through

• Confident communicator both written and verbal with a professional and positive attitude

• Collaborative team player who is calm curious and solution-oriented under pressure

• Brings a self-starter mindset and growth attitude; keen to learn and contribute to a supportive fast-paced environment

• Demonstrate Greenparks core values:

• Strive: Take ownership ask questions and seek feedback to continually improve your work and growth

• Act Together: Collaborate closely with delivery teams keep everyone aligned and strengthen the collective outcome

• With Kindness: Communicate openly and respectfully bringing empathy and composure to every interaction

How well support you

• 25 days of holidays UK bank holidays and your birthday off.

• Christmas Closure - (extra days on top of your holiday allowance!)

• A monthly entertainment subscription paid by the company (e.g. Amazon Prime Netflix Spotify etc)

• Private pension and private healthcare insurance.

• Access to Free VDU Eye Tests and Employee Assistance Programme (EAP).

• Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards).

• Referral Bonus Scheme.

• Social Events Join us for our major annual social events: Spring Summer Halloween and Christmas parties plus many other ad-hoc events.

• Enhanced maternity/paternityleave allowances.

• WFA policy work from abroad for up to 4 weeks per year.

• Yearly Calm subscription

• Access to Learning and Development platforms and courses to further career

At Greenpark we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background identity and experience across our global workforce. By fostering a culture of respect inclusivity and collaborationwere committed to ensuring everyones voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other protected characteristics.

Required Experience:

Manager