Key Account Manager Community & Aged Care

• Lead and negotiate commercial agreements with regional distributors and corporate groups (e.g. Aged Care Primary Care) to drive growth.

• Develop localized strategies including go-to-market plans and product launches to optimize financial performance.

• Analyze performance and profitability of key commercial accounts to support decision-making.

• Identify risks and underperformance in accounts; collaborate internally to create mitigation plans.

• Provide timely market and competitor insights for commercial accounts.

• Ensure distributor pricing and rebates are current and accurately maintained.

• Create and execute account management plans aligned with local and national growth strategies.

• Maintain clinical knowledge to support customer engagement and product recommendations.

• Represent the company at distributor and customer events.

• Submit required reports (sales customer expenses) within designated timeframes.

• Use CRM tools and sales processes effectively to achieve business goals.

• Stay informed on product range competitor offerings and market standards of care.

• Share successful practices and strategies with team members.

• Collaborate with regional KAMs and Commercial teams to align and execute sales and marketing strategies.

• Build and maintain strong relationships with customers key opinion leaders and internal teams.

About You:

To be successful you will:

• Very strong financial acumen to support good business decision making.

• Demonstrated success with a complex sales cycle and multiple call points.

• Ability to develop and implement account / territory plans and strategies to achieve sales objectives.

• Minimum 3 years experience in sales and/or marketing in medical device or broader healthscience industry.

• A deep understanding of the Australian healthcare system and ideally the various funding/reimbursement models.

• Experience selling to commercial customers essential and experience developing and negotiating business agreements highly regarded.

• Ability to build immediate rapport proactively develops relationships with a wide variety of people and demonstrated ability to confidently present business proposals

• Gains insight into customer needs and builds and delivers solutions that meet customer expectations.

• Has a clear understanding of other groups business priorities deals comfortably with organisational politics and knows who has power respect and influence.

• Positions views and arguments appropriately to win support and responds effectively to the reactions and positions of others.

• Sets aggressive goals and has high standards. Pursues everything with energy drive and the need to execute.

• Works cooperatively with others across the organization to achieve shared objectives while gaining trust and support of others.

• Ability to work independently with self-drive initiative and tenacity

• Excellent organizational and time management skills with the ability to prioritize and multitask effectively

• Intermediate to advanced MS office skills particularly Excel and has desire and aptitude to learn navigate and effectively use new systems. Skilled at using CRM software.