Accessibility Specialist

Office of Student Accessibility Services (OSAS)

About OSAS

The Office of Student Accessibility Services (OSAS) is the unit on campus responsible for ensuringequitable accessto the University setting fora diverse population ofstudents with disabilities. With a focus on accessibility inclusivity and creating environments free of discrimination OSAS team members assess and approve reasonable accommodations and servicesforundergraduate graduate and professional students both on campus and on-line.

About the opportunity

Under the supervision of the Associate Director Policy Programming and Evaluation the Accessibility Specialist is primarily responsible for supporting an assigned caseload of several hundred students and providing day-to-day student service on behalf of OSAS. This individual is a key team member and contributor in a fast-paced environment that fosters the full and meaningful inclusion of students with disabilities at the University.

This role requires the ability to work efficiently under deadlines manage details and address multiple tasks with rapid response. This individual must possess demonstrated effective interpersonal skills and be able to maintain appropriate professionalism in the face of challenging communications that arise from a variety of sources. The Specialist should be adept with basic Microsoft Office software and be able to learn and make effective use of the departments student records management database. Additionally the Specialist role involves guiding the work of graduate and undergraduate student staff.

The Office of Student Accessibility Services is a highly collaborative highly functionalteam with a culture of achievement supportiveness and OSAS team has defined and committed to core values of: Accountability Care Collaboration Integrity Leadership and Skilled is important that thesuccessfulcandidatedemonstratesan ability tocontribute positively to the team dynamic.

Key Responsibilities

The general responsibilities/duties aligned with the Accessibility Specialist are as follows.

• Direct student service.
• Faculty and Campus Partner support.
• Documentation review and caseload management in a manner that is legally compliant student-centered and reflective of best practices in the field.
• The individual in this role must exhibit effectiveness in understanding and applying disability-related laws to accommodation and service delivery as well as to issue identification and problem-solving.
• All OSAS staff are expected to maintain student records in accordance with FERPA guidelines.
• This role will also cross-train to be additional support in one or more primary services or programs provided by OSAS and will be a significant contributor to strategic departmental projects.

Essential Skills

• Disability-related laws:Knowledge of or ability to quickly learn understandand apply disability-related laws ( and Section 504 of the Rehabilitation Act) to routine accommodation and service delivery as well as to basic issue-identification and student records in accordance with FERPA guidelines.
• Technology:Knowledge of operating systems (PC Mac). Adeptness with basic office software (Microsoft Office Suite) email (Outlook) and internet. Ability to format in Microsoft Word Excel and PowerPoint. Knowledge of Google Drive SharePoint and/or OneDrive. Comfort and ability to learn department database to access updateand edit student records.
• Teamwork:Demonstrated ability to work effectively as part of a team as well as to ensuring the on-going successful functioning of the unit via day-to-day and longer-term operations. Willingness to assist staff as needed.
• Communication: Excellent written and interpersonal communication skills demonstratedacross a wide range of populations ( faculty academic department contacts University and Division staff as well as the OSAS staff). The ability to adapt to various communication styles and maintain professionalism in the face of challenging communications. Exhibit discretion with private and/or confidential student staffor other departmental information.
• Judgment:Sound professional judgment exhibited in areas including but not limitedtoraising issues to the appropriate team member(s) effective prioritization responsiveness proactivity assisting students in distress safety measures on behalf of the office etc.

• Time and Project Management: Proven ability to successfully manage and shift between multiple competing priorities complete necessary work by established deadlines and provide quality assurance to all deliverables. This individual will demonstrate attention to detail effective issue identification excellent organizational skills trouble-shooting and problem-solving skills and proactivity in work and communication. It is essential that the successful candidate can deliver high quality time-sensitive work and operate effectively in varying levels of intensity within the department.
• In addition the successful candidate must demonstrate through ideas words and actions a strong commitment toUSCs Unifying Values.

Minimum Qualifications

• Bachelors degree
• 2 years experience in student personnel administration
• Combined experience/education as substitute for minimum education

Preferred Qualifications

• Masters Degree in relevant field (i. e. Education/Special Education; Counseling Psychology; Higher Ed Administration/Student Affairs; etc)
• 2 years working with students with disabilities in a non-profit higher education setting.

The annual base salary range for this position is $. When determining an offer the University of Southern California considers factors such as the scope and responsibilities of the role the candidates experience education training key skills internal peer alignment applicable laws contractual requirements grant funding and market conditions.

#LI-MN1

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USCs Clery Act Annual Security Report
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• Digital Accessibility

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