Sous Chef – Water Park Resort
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
20 days ago
Vacancies:
1 Vacancy
Job Summary
At Discovery Cove Orlando were passionate about caring for fact weve already rescued over 40000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Position Summary
The Sous Chef supports Discovery Cove and Culinary Division by leading and inspiring both culinary and front-of-house ambassadors with the assistance of the Front of the House Supervisor across the buffet outlet grab-and-go stations and specialty item programs. This role is responsible for elevating buffet presentations to a standard befitting an oasis resort while maintaining food quality consistency and safety. The Sous Chef drives guest satisfaction by ensuring stations are full inviting and delivered with warm attentive service.
Key Responsibilities
Culinary Operations
- Oversee daily preparation and execution of buffet grab-and-go and specialty menu items.
- Uplift buffet presentations to a resort-quality standard with eye-catching displays clean lines and a premium guest-facing appearance.
- Ensure buffet pans are changed out regularly stations remain full and welcoming and presentation aligns with resort branding.
- Enforce recipe adherence portion control and food safety guidelines to maintain consistency and reduce waste.
- Partner with the Food & Beverage Safety Manager on allergen identification compliance and guest communication.
- Maintain food quality at all times ensuring dishes served are fresh appealing and meet resort standards.
Leadership & Ambassador Management
- Lead mentor and train both culinary and front-of-house ambassadors ensuring all uphold resort service and culinary standards.
- Conduct on shift meetings to align teams on menu details guest service expectations and buffet presentation standards.
- Inspire ambassadors to engage guests with enthusiasm friendliness and professionalism to create memorable experiences.
- Monitor performance provide coaching and recognition and build bench strength by developing future leaders.
Guest Experience & Service Standards
- Collaborate with front-of-house leaders to ensure a seamless guest experience across all outlets.
- Foster a culture of guest-first interactions where ambassadors anticipate needs answer questions knowledgeably and resolve concerns promptly.
- Ensure buffets and stations are consistently full vibrant and inviting reinforcing the oasis resort theme.
- Support initiatives that improve speed of service reduce wait times and enhance overall guest satisfaction scores.
Operational Excellence
- Maintain accurate ordering inventory levels and waste control while upholding cost targets.
- Support scheduling and labor management to ensure coverage while optimizing productivity.
- Uphold all sanitation health and resort safety standards across both back- and front-of-house operations.
- Continuously look for ways to improve buffet and grab-and-go offerings through innovation presentation and efficiency.
Qualifications
- 2-3 years of culinary leadership experience in high-volume buffet resort or theme park operations.
- Demonstrated ability to manage both culinary and front-of-house ambassadors in guest-facing environments.
- Strong knowledge of buffet presentation food safety and sanitation best practices.
- Proven ability to elevate guest experiences through quality service and visual standards.
- Excellent leadership communication and organizational skills in fast-paced environments.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Key Skills
- Culinary Experience
- Food Handling
- Restaurant Experience
- Kitchen Management Experience
- Food Preparation Experience
- Kitchen Experience
- Labor Cost Analysis
- Catering
- Cooking
- Cost Control
- Sanitation
- Knife Skills
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
